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Service Advisor

Job Posted: 5 days ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: Caerphilly, Caerphilly County Borough

Expire in: 23 days

Job Description

Our client, a well-established business in Caerphilly are seeking a skilled Service Advisor to join their growing service department.

Benefits:

Salary up to £30,000 per annum, dependent on experience
Overtime available at time and a half

Shifts Monday to Friday: 7:00am – 3:30pm and 9:30am – 6:00pm
20 days holiday plus bank holidays
Ongoing training and professional development
Long-term career progression opportunities within a leading dealershipDuties:

Act as the primary point of contact for customers in the service reception as a Service Advisor
Book vehicles into the workshop efficiently
Communicate extensively with the workshop team to chase work in progress and keep customers informed
Upsell additional work and services where appropriate
Advise customers on minor technical issues, providing excellent customer service
Achieve departmental targets by building strong customer relationships
Maintain a professional and welcoming environment for all visitorsRequirements:

Proven experience as a Service Advisor within a busy dealership environment
Prior commercial vehicle background is highly desirable
Strong communication and rapport-building skills
Ability to explain technical information clearly to customers
Confident working independently and as part of a team
Customer-focused attitude with a commitment to delivering high-quality service. If you possess the experience and motivation to excel in the Service Advisor role, this opportunity offers excellent long-term career prospects within a well-respected dealership.

If you feel this role is for you and you have the relevant experience, please apply today or call (phone number removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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