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Service Advisor

Job Posted: 7 days ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: High Wycombe, Buckinghamshire

Expire in: 21 days

Job Description

kolt recruitment are looking for a Customer Service Advisor for a busy and well-established accident repair centre based in High Wycombe.
This is a great opportunity for an experienced Customer Service Advisor to join a fast-paced bodyshop environment, where you will be the main point of contact for customers throughout the repair process.
Key responsibilities:

  * Manage customer enquiries both face-to-face and over the phone

  * Provide regular updates to customers regarding vehicle repairs

  * Liaise with workshop, estimators, and insurance companies to ensure smooth communication

  * Book vehicles in for repair and manage job progress

  * Handle customer queries and resolve issues professionally

  * Maintain accurate records and update internal systems

Requirements:

  * Previous experience in a customer service role within an accident repair centre or automotive environment

  * Excellent communication and interpersonal skills

  * Strong organisational skills and attention to detail

  * Ability to work in a fast-paced environment

  * Confident using computer systems

  * Full UK driving licence (desirable)

If you're a customer-focused individual looking for a stable role in High Wycombe within a reputable accident repair centre, this is a great opportunity to join a professional team.
Kolt Recruitment are a specialist recruitment agency within the automotive industry

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