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Service Advisor

Job Posted: 20 days ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Cheltenham

Expire in: 7 days

Job Description

Service Advisor

Cheltenham | £30,000 - £35,000 | Full time, Monday to Friday

We are currently recruiting on behalf of a well-established and reputable independent automotive business in Cheltenham. Due to continued growth, they are looking to appoint a professional and customer focused Service Advisor to join their team. 
This is an excellent opportunity to join a busy and friendly workshop environment where customer service and quality workmanship are a priority.

The Role 
As a Service Advisor, you will act as the main point of contact for customers, ensuring a smooth journey from initial enquiry through to vehicle collection.

Key responsibilities include: 
. Greeting customers and handling enquiries both in person and over the phone 
. Booking vehicles in for servicing, repairs and MOTs 
. Liaising with technicians to provide updates on progress 
. Preparing job cards and maintaining accurate records 
. Clearly explaining work required and associated costs 
. Managing invoicing and processing payments 
. Delivering a high level of customer service at all times 
 
About You 
. Previous experience in a Service Advisor or similar automotive role is preferred but not essential 
. Strong communication and organisational skills 
. A professional and approachable manner 
. Ability to work in a fast paced environment 
. Good IT and administrative skills 
. A genuine interest in the automotive industry 
 
What's on Offer 
. £30,000 - £35,000 salary depending on experience 
. Supportive and established team environment 
. Long term career opportunity within a growing business 
. Ongoing training and development 
 
If you are looking for your next opportunity within the automotive sector and enjoy working in a customer focused role, we would like to hear from you. 
How to Apply: 
. Apply now, and a member of the Workforce team will be in touch to schedule your assessment and get you on the road! 
. Or simply call or email on: P: (phone number removed) M: (phone number removed) 
E: (url removed)

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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