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Service Advisor

Job Posted: 18 days ago

Salary: £ 29,120 - 34,944 / Annum
Job Type: Permanent
Location: Unit A, Pioneer Park, Bristol, United Kingdom

Expire in: 9 days

Job Description

Are you passionate about providing an outstanding level of customer service?   We’re looking for an experienced Customer Service Advisor who is highly organised and efficient to join our friendly team at our Bristol dealership (BS4 3QB)

Why join us?

We offer a competitive salary of £29,120 pa OTE £34,944 pa
	
33 days’ annual leave including Bank Holidays (option to buy or sell additional days) 
	
Pension scheme with life assurance
	
Access to our very attractive company loan plan car scheme
	
Discounted gym membership
	
Staff discounts on vehicles, parts, servicing, and accessories
	
Share Incentive Scheme
	
Mortgage and pension advice seminars
	
Cycle to Work scheme, including e?bikes
	
Enhanced Maternity and Paternity policies
	
Excellent manufacturer training and clear career development opportunities

What you’ll be doing

Guiding customers through the process of servicing their vehicle, starting with initial booking of their vehicle into the workshop.
	
Delivering high levels of customer service, you will find their requirements and advise on cost, timescale and arranging courtesy cars
	
Liaising with Technicians, keeping customers informed of their vehicle’s progress throughout the day and gaining authority for extra work and invoicing

What you’ll bring  

Previous experience in a Service Advisor role
	
Strong communication skills with the ability to build rapport with customers
	
Ability to deliver an outstanding customer experience
	
Good mechanical awareness and understanding of cars and parts
	
Highly organised with excellent time management skills
	
Experience of upselling products and services
	
Knowledge of CDK Drive, Kerridge, SAF
	
A clean UK driving licence (essential)

Working hours

The working hours are Monday to Friday 8am-6pm with 1 hour for lunch.  Saturday mornings on a rota for which overtime is paid.

Interested?  Please apply online with your CV

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor job near me in Unit A, Pioneer Park, Bristol, United Kingdom! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!