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Service Advisor

Job Posted: 3 hours ago

Salary: £ 31,000 - 31,000 / Annum
Job Type: Permanent
Location: Stourbridge

Expire in: a month

Job Description

We are recruiting on behalf of our client for the position of Service Advisor. This is a full-time, permanent role offering a competitive annual salary of up to £31,000, depending on experience. The Service Advisor role is Monday to Friday, with no weekend working required, providing an excellent work-life balance. This opportunity is ideal for skilled professionals seeking to develop their career within a reputable and forward-thinking automotive business.

 Benefits:

Up to £31,000 per annum salary (dependent on experience)
Ongoing training and career development opportunities
Company pension scheme
Staff discounts on servicing and vehicle repairs
Company events throughout the year
Uniform provided
Free on-site parking
Employee referral incentive scheme
Long Christmas shutdown for family time
Supportive and friendly team environment
Stable, long-term career within a growing companyDuties of the Service Advisor:

Deliver outstanding customer service via telephone, email, and face-to-face
Manage customer enquiries from initial contact through to vehicle collection
Process service jobs using the garage management system
Order vehicle parts and allocate them to relevant jobs
Handle parts returns and liaise with suppliers
Ensure accurate data entry and CRM management
Utilise modern, AI-integrated systems and technology
Conduct customer follow-up calls and satisfaction checks
Assist in the management and development of internal systems
Support front-of-house team with daily operations
Ensure a seamless customer journey and uphold company standardsRequirements:

Excellent communication and interpersonal skills
Highly organised with strong attention to detail
Confident in using computer systems and modern technology
Positive, proactive attitude
Ability to work efficiently in a fast-paced environment
Previous experience as a Service Advisor, customer service, administration, or within the automotive sector (preferred but not essential)
Eagerness to learn and progress within the businessThe Service Advisor role offers the opportunity to work within a well-established business committed to employee development and customer satisfaction. If you meet the requirements and are eager to join a respected organisation, this is an excellent career move.

 Contact the Archie Lawson, Automotive Recruitment Specialist at Perfect Placement covering Stourbridge and the West Midlands, today to discover more about this fantastic Service Advisor opportunity.

Our team of Automotive recruitment specialists are dedicated to finding the perfect match for both job seekers and employers in the motor trade. Don't settle for just any Motor Trade job - let us help you find the one to take the first step towards your dream Motor Trade career

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Looking for your next career move? Join a top company hiring Service Advisor job near me in Stourbridge! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!