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Service Advisor

Job Posted: 10 hours ago

Salary: £ 30,000 - 34,000 / Annum
Job Type: Permanent
Location: Farnborough

Expire in: a month

Job Description

Service Advisor 
Salary: £30,000 Basic | OTE up to £34,000 
Hours: Monday to Friday, 8:00am - 5:00pm 
Location: Farnborough
  
Are you an experienced Service Advisor looking for a new opportunity with excellent earning potential and a great Monday to Friday work-life balance? 
We are recruiting for a professional and customer-focused Service Advisor to join a busy and successful automotive service department. This is a fantastic opportunity to join a supportive team, build your career and benefit from bonus and overtime opportunities. 
  
What's on Offer: 
·£30,000 basic salary 
·OTE up to £34,000 
·Monday to Friday, 8:00am - 5:00pm 
·Bonus and overtime opportunities available 
·Potential for occasional Saturday work in the future 
·Full-time, permanent position 
·Supportive and professional working environment 
·Long-term career development opportunities 
  
The Role: 
·Booking vehicles in for servicing, repairs and maintenance 
·Greeting customers and discussing their vehicle requirements 
·Keeping customers updated on the progress of their vehicle 
·Liaising closely with Workshop Technicians and the Parts Department 
·Raising and managing job cards 
·Providing accurate estimates and obtaining customer authorisation for additional work 
·Promoting additional products, services and repairs where appropriate 
·Ensuring all customer queries are handled professionally and efficiently 
·Managing vehicle collection and handover 
·Maintaining accurate customer and vehicle records 
·Supporting the Service Department in achieving customer satisfaction and performance targets 

What We're Looking For: 
·Previous experience as a Service Advisor, Aftersales Advisor or similar customer-facing automotive role 
·Excellent customer service and communication skills 
·Strong organisational and administration abilities 
·Ability to work efficiently in a busy environment 
·A professional and proactive approach 
·Good IT and administrative skills 
·Ability to work independently and as part of a team 
·Automotive or commercial vehicle experience would be advantageous 
If you're looking for a new Service Advisor opportunity offering a competitive salary, bonus potential and a great Monday to Friday schedule, we'd love to hear from you. 
Contact Amy at Auto Skills UK quoting Reference: 54579 to find out more or apply today

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