Hiring Now: Service Advisor Motor Trade Job Near You – Apply Today!

Your Next Service Advisor Motor Trade Job Job Starts Here – Apply Now!

Service Advisor Motor Trade Job

Job Posted: 6 hours ago

Salary: £ 28,000 - 32,000 / Annum
Job Type: Permanent
Location: Reading, Berkshire

Expire in: a month

Job Description

A major UK and International commercial vehicle manufacturer is looking for a service advisor to can run and manage the front service desk. An understanding of Keyloop is nice to have and R2C and experience in a similar role. Experience in any Car, Light commercial or commercial vehicle environment, HGV, Fleet, van, car or any automotive sector. Would proffer light commercial or Commercial sector experience in any capacity, but not essential. Or an Ex HGV Technician, Service advisor, parts tech etc someone who is dynamic, has a real flair & drive about them.

ROLE: Service Advisor

LOCATION: Reading

BASIC SALARY: £28k to £32k

BENEFITS: Overtime, bonus, pension, etc

ROLE: To assist management in implementing and maintaining effective processes to achieve the highest possible customer satisfaction levels in excess of the manufacturer national average
• To control and maximize service & repair bookings. Interpreting customer's
requirements in a courteous and efficient manner to ensure that all resources required in completing the work are available on schedule
• Generating Gross Profit: To deliver gross profit in line with the business plan by maximising the number of hours sold, driving revenue per transaction, ensuring 100% adherence to the VHC process and motivating product sales
• Workshop Loading: To distribute and control the issue of work to the Technicians to maximise quality and overall efficiency
• Documentation Quality: To ensure the accurate completion of all relevant documentation for each repair
• Manufacturer Franchise Warranty Standards: To ensure that the manufacturer's warranty standards are adhered to at all times.

Respond to telephone and walk-in enquiries by greeting customer with the
appropriate salutation
• To take bookings for service & repair work either through personal contact with the customer, telephone or inspection schedules obtaining all necessary details in
respect of work required, nature of problems and wherever possible identifying specific faults.

EXPERIENCE REQUIRED: Experience in any Car, Light commercial or commercial vehicle environment, HGV, Fleet, van, car or any automotive sector. Would proffer light commercial or Commercial sector experience in any capacity, but not essential. Or an Ex HGV Technician, Service advisor, parts tech etc

Delivering results and meeting customer expectations
• Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic, methodical and orderly way; consistently achieves project goals
• Coping with pressures and setbacks
• Maintains a positive outlook at work, working productively in a pressurised environment, keeping emotions under control during difficult situations. Handles criticism well and learns from it by balancing the demands of a work life and a personal life

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Advisor Motor Trade Job job near me in Reading, Berkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!