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Service Area Manager

Job Posted: 22 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Aberdeen, Aberdeen City

Expire in: 6 days

Job Description

Service Area Manager

Location: Scotland
Salary + Bonus + Vehicle or Allowance
12 month FTC

Would you like to join a truly international, talent driven company that values Safety, Ethics, Quality, Innovation and Employee Opportunity?

Otis is growing and we are recruiting a Service Area Manager for our Field Service team. The main goal of the role is to provide day-to-day management and training of field staff, including employee selection, field training and safety. This individual will also lead operational efforts and ensure superior customer satisfaction.

On a typical day you will:

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    Ensure all aspects of field safety across your engineers/mechanics.

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    Direct the performance of field maintenance and contractual service operations, performing regular 1:1 with your team.

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    Conduct field education training with your engineers.

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    Maintain customer quality assurance, managing the expenditure of labor and materials

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    Improve efficiencies, managing route schedules and callback rates

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    Authorise repair orders and tracking completion

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    Lead change to better efficiency and communication

What you will need to be successful:

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    Experienced in service delivery, and field management. Able to engage with a team of field based engineers.

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    Elevator/lift/Vertical Transportation industry experience is desired, but not required.

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    Excellent communication skills and leadership skills, and the ability to work in a highly team-oriented and dynamic environment

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    Strong computer and technology skills, business acumen and a passion for customer service.

What’s In it For Me/Benefits:

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    You'll get a highly competitive salary, bonus scheme and company car or car allowance.

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    Full personal development, working within an experience service team to gain first hand experience directly from them.

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    The opportunity to work within a global frame work and to get the opportunity to apply for positions around the world.

We will train you intensively in the areas of technology, processes & soft skills and you can exchange ideas with experienced colleagues at any time.

Apply today to join us and build what’s next

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Service Area Manager job near me in Aberdeen, Aberdeen City! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!