Hiring Now: Service Coordinator Near You – Apply Today!

Your Next Service Coordinator Job Starts Here – Apply Now!

Service Coordinator

Job Posted: a month ago

Salary: £ 27,500 - 27,500 / Annum
Job Type: Permanent
Location: Leicester, City of Leicester

Expire in: a day

Job Description

Service Coordinator – Leicester – £27,500

We are currently recruiting for a Service Coordinator to join a well-established engineering company based in Leicester. Due to ongoing workload and growth, our client is looking to strengthen their service coordination team with an organised and customer-focused individual.

This role plays a critical part in supporting field engineers, managing customer expectations, and ensuring preventative maintenance, reactive works, and remedial jobs are scheduled efficiently. It is well suited to someone with previous coordination or scheduling experience looking to develop their skills within a stable and professional organisation.

Package & Benefits

  * Salary £27,500 per annum

  * Full-time, permanent position

  * Office-based role in Leicester

  * Monday to Friday working pattern

  * Opportunity to develop coordination and planning skills

  * Join a well-established and supportive engineering business

Role & Responsibilities

  * Scheduling planned preventative maintenance (PPM) visits

  * Coordinating reactive call-outs, revisits, and emergency works

  * Planning and scheduling remedial works following PPMs and reactive visits

  * Acting as the first point of contact for customers, handling incoming calls and enquiries

  * Liaising with engineers to maximise utilisation and operational efficiency

  * Booking all engineer visits in line with company procedures

  * Monitoring customer KPIs and proactively communicating delays or challenges

  * Coordinating works across teams and regions, including national and key accounts

  * Managing and scheduling subcontractors, ensuring compliance with company standards

  * Raising subcontractor orders in line with internal processes

  * Ensuring engineering data and reports from handheld devices are accurate and professional

  * Tracking job completion and the return of worksheets and reports

  * Supporting internal departments, including accounts, with accurate job information

  * Maintaining and updating the service management database

Skills & Experience Required

  * Previous experience in a Service Coordinator, Service Administrator, or Scheduling role

  * Strong organisational and planning skills

  * Experience coordinating engineers or field-based teams

  * Excellent communication and customer service skills

  * Ability to work in a fast-paced, reactive environment

  * Strong attention to detail and administrative accuracy

  * Good IT skills and confidence working with service management systems

  * Commercial awareness and a proactive approach

Apply

If you are a Service Coordinator looking for a stable, long-term role within a reputable engineering business in Leicester, please submit your CV to be considered.

Keywords

Service Coordinator, Service Administrator, Engineering Coordinator, Maintenance Coordinator, PPM Scheduler, Reactive Works Coordinator, Engineering Scheduling, Field Engineer Coordinator, Service Desk Coordinator, Facilities Coordinator, Leicester Service Coordinator

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Coordinator job near me in Leicester, City of Leicester! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!