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Service Coordinator

Job Posted: 4 minutes ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Walmley

Expire in: a month

Job Description

Service Coordinator – Minworth, Sutton Coldfield
Salary: TBC around 28k
Location: Minworth, Sutton Coldfield
Contract: Permanent, Full-Time
Hours: Monday–Friday, 8:00am–5:00pm
Holiday: 25 days, rising by 1 day each year up to 30 days

Why Work for Us?Join a growing market leader in the material handling industry, where people are at the heart of the business. This is an opportunity to build a long-term career within an established organisation that invests in its employees and provides opportunities for development and progression.
What's on offer?
25 days' holiday, increasing by 1 day each year up to 30 days
Company pension scheme
Life assurance
Health Cash Plan
Comprehensive training and development opportunities
Career progression within a growing, established business
Monday–Friday working, 8:00am–5:00pm
Permanent, full-time position
Supportive working environment where your contribution genuinely mattersThe company is committed to recruiting and developing the best people, with training and development playing an important part in building long-term careers.
The RoleWe’re looking for an organised and proactive Service Coordinator to join the team in Minworth, Sutton Coldfield.
As a Service Coordinator, you’ll play a key role in keeping the service operation running smoothly. You’ll coordinate engineers, manage customer requirements, arrange quotations and ensure work is booked efficiently from initial enquiry through to completion.
Key Responsibilities
Planning and managing engineers' diaries and schedules
Booking engineers in for planned and reactive work
Arranging customer appointments and coordinating site visits
Preparing, sending and following up on quotations
Dealing with customer enquiries by phone and email
Liaising with engineers to ensure they have everything required to complete their work
Managing incoming jobs and allocating work efficiently
Keeping customers updated on job progress
Coordinating jobs from initial enquiry through to completion
Updating internal systems and maintaining accurate records
Managing multiple priorities and ensuring deadlines are metAbout YouWe’re looking for a Service Coordinator who is highly organised, customer-focused and comfortable working in a busy service environment.
You’ll ideally have experience in service coordination, scheduling, engineering administration, facilities or a similar role.
You’ll need:

Excellent organisational and time-management skills
Strong communication and customer service abilities
The ability to coordinate multiple engineers and jobs simultaneously
Confidence dealing with quotations and customer enquiries
Good IT and administration skills
A proactive approach and excellent attention to detail
The ability to remain calm and organised under pressure
Experience within an engineering, technical or service environment would be advantageousThe OpportunityThis is a fantastic opportunity for an experienced Service Coordinator looking for a stable Monday–Friday role with a strong benefits package and the opportunity to develop their career within a growing business.
If you're an organised, commercially aware and customer-focused Service Coordinator based in or around Minworth, Sutton Coldfield, apply today.

Consultant: William Olivier – Octane Recruitment 
WOOJ

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK.

If you would like to know more about these vacancies or any similar vacancies such as MOT Tester, MOT Technician, Vehicle Technician, Service Technician or Mechanic roles, then please get in touch

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Looking for your next career move? Join a top company hiring Service Coordinator job near me in Walmley! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!