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Service Coordinator

Job Posted: 2 days ago

Salary: £ 30,000 - 36,000 / Annum
Job Type: Permanent
Location: KT9, Chessington, Greater London

Expire in: 25 days

Job Description

Service Coordinator

Chessington, Surrey (drivers with own vehicle only please due to location)

Office Based - Monday–Friday, 8:30am–5:00pm

£30-36k + generous bonus scheme + benefits + progression

Are you an experienced Service Coordinator, Scheduler or Planner who enjoys being at the centre of a busy operation?

This is a fantastic opportunity to join a growing, ambitious business where you’ll play a key role in keeping a UK-wide field service team running smoothly. You’ll be responsible for coordinating the diaries of 5 Field Engineers across the UK, making sure planned visits and reactive call-outs are scheduled efficiently while keeping customers updated throughout.

You’ll join a small, friendly team where your contribution will genuinely be noticed. With continued business growth and opportunities to progress, this would suit someone looking for more than just their next scheduling job – you’ll have the chance to develop and build a longer-term career.

What will you be doing?

  * Coordinating and managing the diaries of 5 Field Engineers across the UK

  * Scheduling planned service visits, maintenance appointments and reactive call-outs

  * Prioritising workloads and making changes to schedules when urgent jobs arise

  * Liaising with customers to arrange appointments and provide updates

  * Providing telephone and email support to customers

  * Keeping service information accurate and up to date on the CRM system

  * Processing customer orders and service-related purchase orders

  * Preparing quotations and gaining customer approval for chargeable work

  * Monitoring ongoing jobs and repairs through to completion

  * Ordering parts required by customers and the engineering team

  * Supporting stock administration and general service coordination

  * Working closely with the wider team to ensure customers receive a responsive, efficient service

What are we looking for?

  * Previous scheduling, planning or service coordination experience is essential

  * Experience coordinating Field Service Engineers, technicians, drivers or another mobile workforce would be highly advantageous

  * Strong organisational skills with the ability to juggle multiple diaries and changing priorities

  * A confident communicator who is comfortable dealing with customers over the phone and by email

  * Good attention to detail and strong administration skills

  * Experience using CRM, scheduling or similar business systems

  * A proactive approach – you’ll spot problems, think ahead and help keep things moving

  * Someone who enjoys working as part of a small, busy team

  * Comfortable working fully office based in Chessington, Monday to Friday

Why would you want to work here?

  * Generous bonus scheme on top of your basic salary

  * Join a growing business with exciting plans for the future

  * Genuine progression opportunities for someone who wants to develop

  * A varied position where no two days will be exactly the same

  * Plenty of responsibility and the opportunity to make the role your own

  * Work within a small team where your contribution will be visible and valued

  * Stable Monday–Friday, 8:30am–5:00pm working hours

  * Ongoing training and support

  * A great opportunity to join at an exciting stage of the company’s growth

If you’re an experienced Scheduler or Service Coordinator looking for a busy, varied role with progression and the chance to become an important part of a growing business, we’d love to hear from you

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Service Coordinator job near me in KT9, Chessington, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!