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Automotive Service Advisor

Job Posted: 3 days ago

Salary: £ 30,000 - 42,500 / Annum
Job Type: Permanent
Location: Byfleet, Surrey

Expire in: 24 days

Job Description

Experienced Service Adviosr Required

Whats on offer to Service Advisors:

  * Monday to Friday 8:00am - 5:30pm

  * Saturdays on a rota basis

  * Basic Salary £30,000 - £37,000 per year plus bonus up to £42,500 OTE

  * Fantastic Company benefits.

  * Progression opportunity potentially available for the right candidate

  * Full Time/Permanent

  * 33 days annual leave (including bank holidays)

  * Vehicle purchase scheme (available after completion of probhation)

  * Pension Scheme & Life Assurance

  * Discount on Service, Bodyshop and Parts

Key Tasks of a Service Advisor:

  * Meeting and greeting customers to a 5* customer service.

  * Answering the telephone & dealing with customer enquiries.

  * Liaising with the technical workshop to keep track of the vehicles’ progress and ensuring the vehicle is ready for the time that the customer requested.

  * Keeping the customer updated throughout the time the car is with us.

  * Managing service bookings walk-ins and recoveries.

  * Keeping updated with product knowledge.

  * Creating job packs and other admin duties.

  * Invoicing customers and taking payments.

Requirement of a Service Advisor

  * 3+ years of Automotive Customer Service Advisor experience required as a minimum

  * Must have full driving licence held for a minimum of 6 months with fewer than 9 penalty points

  * Experience in up selling products is beneficial but not essential

  * Must have a excellent understanding ot Microsoft and Outlook packages

  * Customer skills must be to a high standard and able to deal and manage difficult situations when requied

If you feel like you match the above criteria and would like to join a well-established team, we would love to hear from you

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Automotive Service Advisor job near me in Byfleet, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!