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Service Desk Engineer - EUC

Job Posted: a month ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Stroud

Expire in: 7 hours

Job Description

EUC Engineer – MacOS / Apple Devices / Cloud Technologies

Based onsite in Gloucester 

We are seeking an experienced and proactive EUC Engineer to join our IT team. This role is ideal for someone with strong hands-on experience supporting MacOS environments, Apple devices, and modern workplace technologies, alongside a solid understanding of networking and cloud platforms.

Key Responsibilities

Provide end-user support and administration for MacOS, Apple laptops, and mobile devices
	
Configure, deploy, and manage Apple hardware across the business
	
Support modern workplace and endpoint management solutions
	
Troubleshoot hardware, software, connectivity, and user-related issues
	
Assist with networking support including Wi-Fi, VPNs, DNS, DHCP, and endpoint connectivity
	
Work with cloud technologies including Microsoft 365, Azure, Google Workspace, or similar platforms
	
Support device security, patching, compliance, and asset management
	
Collaborate with infrastructure and security teams on projects and improvements
	
Deliver excellent customer service and technical support to users at all levels

Skills & Experience Required

Proven experience in an EUC / Desktop Support / Endpoint Engineering role
	
Strong knowledge of MacOS and Apple ecosystem devices
	
Experience supporting laptops, desktops, and mobile devices in enterprise environments
	
Understanding of networking fundamentals and troubleshooting
	
Exposure to cloud technologies and SaaS platforms
	
Experience with MDM tools such as Jamf, Intune, or Kandji is highly desirable
	
Knowledge of Microsoft 365 and identity/access management solutions
	
Excellent communication and problem-solving skills

Desirable Skills

Apple certifications or relevant technical certifications
	
Experience in hybrid cloud environments
	
Scripting or automation knowledge (Bash, PowerShell, or similar)

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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