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Service Manager

Job Posted: 4 days ago

Salary: £ 40,000 - 45,000 / Annum
Job Type: Permanent
Location: BATH

Expire in: 24 days

Job Description

Thrive Group are delighted to be working with our client near Bath who is actively looking to recruit an experienced Service manager to join the team on a permanent basis.
  
 What you will be doing:
 This is an exciting opportunity to lead a thriving Service Department and drive performance, profitability and exceptional customer satisfaction.
  
Lead the efficient and profitable operation of the Service Department 
Maximise performance through labour, parts and service plan sales 
Plan and optimise workshop capacity to ensure productivity and quality 
Oversee recall programmes in line with manufacturer guidelines 
Monitor warranty submissions and goodwill claims with precision 
Drive upselling opportunities to enhance customer experience 
Maintain strict control of 'Work in Progress' 
Develop, coach and support your team to achieve the highest standards 
Ensure workmanship is completed on time and to outstanding quality   
 What you will need to succeed:
  
Has previous experience in a similar Service Management role 
Communicates confidently and professionally 
Handles challenging situations with empathy and composure 
Possesses strong organisational and problem-solving abilities 
Has good mechanical understanding 
Thrives in a fast-paced environment   
 What you will receive in return:
  
£45,000 per annum + Company car 
Monday to Friday 08.30 to 17.30PM 
Company pension 
Employee discount 
Free flu jabs 
Free parking 
Health & wellbeing programme 
Life insurance 
On-site parking   
 What you need to do next:
 If this position sounds of interest and you would like to be considered. Please email on sarah. elliott@ (url removed) or contact me on (phone number removed) to discuss further.
 Thrive group are acting as an Employment Agency with respect to this vacancy.
 If you have not heard from a consultant within 7 days, please assume you have been unsuccessful on this occasion.
 PRMSTH

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