Hiring Now: Service Manager Near You – Apply Today!

Your Next Service Manager Job Starts Here – Apply Now!

Service Manager

Job Posted: 18 days ago

Salary: £ 55,000 - 70,000 / Annum
Job Type: Permanent
Location: Kidderminster

Expire in: 10 days

Job Description

Service Manager – Kidderminster

 Salary: Up to £55,000 per annum
 OTE: Up to £70,000 per year
 Hours: Monday – Friday, 08:30 – 18:00
 Contract: Permanent

 Earning Potential (OTE)

Basic Salary: Up to £55,000 per year

Realistic OTE: Up to £70,000 per year (including performance-related earnings)

Vehicle Allowance: Company car or car allowance provided

Additional: Mobile phone and laptop included

Overview
 We're looking for an experienced and dedicated Service Manager who is passionate about leading a team to deliver exceptional customer service and inspiring those around them to achieve their best. You'll have a strong background in the service area of the automotive industry and will drive operational excellence across the site, working with departmental managers. This is a fantastic opportunity for someone who is inspirational, able to create, motivate, and lead high-performing teams, and passionate about delivering outstanding customer experiences.

 Our client has been named Motor Trader's 'Employer of the Year' and is an official Great Place to Work™, reflecting their commitment to staff development and wellbeing.

 Key Responsibilities

Lead and inspire your team to deliver the highest levels of customer service

Monitor compliance with statutory regulations and ensure quality standards are met

Control cost management for the department

Work with departmental managers to ensure a joined-up, positive approach to teamwork

Ensure site and departmental KPIs are met through robust leadership

Lead and develop apprentices

Manage, coach, and motivate employees to ensure high quality of staff

Establish business objectives and personal development goals, monitoring performance

Build strong working relationships with customers

Perform analysis to identify areas of weakness and targeted marketing activity

Ensure all health and safety policies are followed and upheld

Promote the development of your team

What You'll Need

NVQ in Motor Vehicle Mechanics (preferred)

Extensive motor industry experience in a service position at management level

Extensive knowledge of operational running of a workshop and business administration

Exceptionally organised – leads by example and knows how to delegate

Thorough knowledge of customer and market analysis, marketing initiatives, and customer satisfaction

Experienced in people management, particularly achieving through teams

Leadership style should be highly visible and hands-on

Enthusiasm and continuous improvement of product knowledge

Ability to drive business performance through strong customer relationships

Flexible approach to work and adaptable to thrive in a changing environment

Computer literate and confident using technology

DBS check required prior to joining

Benefits Include

Company car or car allowance

Extra day off for your birthday

23 days annual leave + bank holidays

Four times death in service benefit

Internal Mentorship programme

Auto-enrolment pension

Enhanced maternity and paternity policies

Access to wellness programme with 24hr GP access

Mental Health First Aiders

Reward and recognition programmes

Annual appraisals and progression opportunities

Manufacturer and in-house training

Long service recognition

Branded uniform

Don't tick every box?
 If you have service management experience and a passion for leading teams, we want to hear from you. We value leadership skills, a hands-on approach, and a commitment to excellence.

 Sound like you?
 If you're ready to lead an award-winning service department, get in touch with Cal Ryan today.

 Call Cal Ryan at Kemp Recruitment on (phone number removed)
 Email: (url removed)

 Ref: INDCR

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Service Manager job near me in Kidderminster! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!