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Site Operations Manager

Job Posted: 10 hours ago

Salary: £ Competitive
Job Type: Permanent
Location: Leeds

Expire in: a month

Job Description

Site Operations Manager

Leeds | £45,000 + Bonus (up to £5,000)

Lead Operations. Drive Performance. Deliver in a Critical Environment.

We are recruiting for a Site Operations Manager to lead the delivery of Soft FM services within a fast-paced, highly regulated, 24/7 operational environment.

This is a hands-on leadership role, responsible for ensuring safe, efficient, and high-quality service delivery across a complex site. You will lead teams, manage performance, and work closely with key stakeholders to maintain operational excellence in a time-critical setting.

The Role

Lead the day-to-day delivery of site-based Soft FM operations
	
Ensure services are delivered safely, efficiently, and in line with performance standards
	
Manage workforce planning, resource allocation, and operational output
	
Champion a strong health & safety culture, ensuring full compliance at all times
	
Act as the key escalation point for operational issues and service delivery challenges
	
Build and maintain strong relationships with clients and on-site stakeholders
	
Monitor KPIs, budgets, and performance, driving improvements where required
	
Lead, coach, and develop teams to deliver consistently high standards
	
Respond to operational disruptions, ensuring continuity of service
	
Drive continuous improvement across service delivery, safety, and efficiency

About You

Proven experience in an operational leadership role within a fast-paced, regulated environment
	
Background in Soft FM, facilities management, or operational services within a critical environment
	
Strong leadership capability, with experience managing large or multi-functional teams
	
Experience operating within a 24/7, shift-based environment
	
Solid understanding of health & safety and compliance
	
Commercially aware, with experience managing performance, costs, and efficiency
	
Strong stakeholder management and communication skills
	
Calm, decisive, and solutions-focused under pressure

What’s on Offer

£45,000 base salary
	
Performance bonus up to £5,000
	
Opportunity to lead within a high-profile, operationally critical environment
	
A role with real impact on service delivery, safety, and performance

If you’re an operational leader who thrives in fast-paced, high-pressure environments and enjoys driving performance through people, process, and safety, we’d welcome a confidential conversation

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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