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Solutions Technician

Job Posted: a day ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: East Sussex

Expire in: a month

Job Description

Our client is looking for a highly motivated Solutions Technician to join the company and play a key role in designing, delivering and supporting technology solutions for our clients. This role suits someone who enjoys solving complex technical problems, collaborating across teams, and sharing knowledge to strengthen service delivery.

What you’ll be doing

  * Work closely with the sales team to scope, design and deliver technology solutions that meet client needs.

  * Support the 2nd line support team by taking ownership of technical tickets and issues that require deeper investigation or escalation.

  * Provide confident technical input across a broad range of technologies, acting as a trusted advisor internally and externally.

  * Share knowledge across the team, contribute to continual improvement, and support colleagues through coaching and collaboration.

  * Assist with solution scoping, customer onboarding, documentation, innovation and R&D activity.

  * Help maintain business continuity by supporting the service desk and colleagues when needed, including occasional call handling.

Essential skills and experience with….

Microsoft 365, Entra and Azure & Windows Server

• Willing to go the extra mile and contribute positively to the team culture.

• Self-learning, self-managing and self-aware, with the drive to keep developing.

• A teachable team player who supports colleagues and helps knowledge transfer across multiple teams.

Why this role matters

  * You’ll help bridge the gap between sales, technical delivery and support so customers receive solutions that are well scoped, well implemented and well supported.

  * You’ll increase technical resilience across the business by sharing expertise and supporting escalated issues.

  * You’ll play a practical part in customer onboarding, knowledge transfer and continued innovation across the company.

Please understand this company are in 5 days a week – not Hybrid or Remote, also you need to drive for this option, this company are not near any public stops

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Solutions Technician job near me in East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!