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Support Engineer

Job Posted: 5 days ago

Salary: £ 37,500 - 37,500 / Annum
Job Type: Permanent
Location: MK8, Bradwell, Milton Keynes

Expire in: 23 days

Job Description

Milton Keynes | Permanent | Customer Contact Centre
Office based role - Candidates who live more than 30 minutes commute will not be considered.
Looking for a technical role where your skills can make a real difference?
We’re recruiting for a Support Engineer to join a specialist healthcare environment, providing remote technical support for advanced diagnostic equipment used across NHS and private laboratories.
Based in Milton Keynes, you’ll use innovative remote technology including RDP, VNC and Augmented Reality to diagnose faults, troubleshoot issues and support customers, helping to keep essential equipment operational and reducing the need for on-site visits.
The Role
  * Provide first-line remote technical support.
  * Diagnose and resolve technical and equipment faults.
  * Guide customers through troubleshooting and maintenance.
  * Manage multiple cases in a fast-paced environment.
  * Escalate complex issues to field engineers and technical specialists.
  * Deliver excellent customer service while ensuring safety at all times.
About You
  * Level 3 qualification in Electronics, Engineering, Biomedical Engineering or similar.
  * 2+ years’ experience in technical support or field service.
  * Strong electromechanical and IT troubleshooting skills.
  * Excellent fault-finding and problem-solving abilities.
  * Confident explaining technical information to customers.
  * Able to manage multiple priorities under pressure.
Quality Personnel acting as an Employment Agency & Business (rated as one of the top 3 Agencies in Milton Keynes for the 6th year running!).
Please note due to the volume of applications we receive you will only be contacted if we are progressing your application

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Looking for your next career move? Join a top company hiring Support Engineer job near me in MK8, Bradwell, Milton Keynes! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!