Hiring Now: Team Manager - Customer Care Near You – Apply Today!

Your Next Team Manager - Customer Care Job Starts Here – Apply Now!

Team Manager - Customer Care

Job Posted: an hour ago

Salary: £ 30,000 - 30,000 / Annum
Job Type: Permanent
Location: London

Expire in: a month

Job Description

Team Manager - Customer Care

Canary Wharf, London
£30,000 per year
40 hours per week | Monday to Friday 8am-8pm, Saturday 10am-5pm

Join a Global Leader in Customer Experience!

TeamJobs are recruiting for an experienced Team Manager to lead a passionate customer care team for one of the world's best-known FMCG brands.

If you are a people-focused leader who thrives on motivating teams and delivering exceptional service, this is your chance to make an impact and grow within a global organisation that truly values its people.

What You will Do

Lead, coach and inspire a high-performing customer care team.
Oversee day-to-day operations - including scheduling, performance reviews, and development plans.
Monitor case management and ensure exceptional service delivery across multiple channels.
Work closely with Quality, Training, and Operations teams to drive continuous improvement.
Use data and insights to enhance performance and customer satisfaction.

What We are Looking For

Minimum 5 years' experience in customer service or contact centre management, ideally within FMCG.
Strong understanding of complaints handling and compliance processes.
Proficient with Salesforce Service Cloud.
Excellent communication, coaching, and leadership skills.
Organised, analytical, and passionate about delivering quality results.

Why You Will Love Working Here

A friendly, sociable, and supportive working culture.
Clear development path and opportunities for progression.
Recognition schemes, incentives, and rewards for top performers.
Cycle to work scheme, pension, and wellness benefits.
Discounts on gym membership and eye care.If you are ready to take the next step in your management career and lead a team that makes a real difference every day, apply now and join TeamJobs in shaping outstanding customer experiences!

INDCP

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Team Manager - Customer Care job near me in London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!