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Technical Advisor

Job Posted: 12 days ago

Salary: £ 28,500 - 28,500 / Annum
Job Type: Permanent
Location: Belper, Derbyshire

Expire in: 16 days

Job Description

Description

Inspire Resourcing are recruiting for a Technical Advisor for our client based in Belper.

Key Responsibilities

  * Provide technical guidance to external engineers.

  * Interpret technical information and explain it clearly and confidently.

  * Understand customer requirements and deliver advice with clarity and diplomacy.

  * Deliver world‑class customer service while meeting KPI‑driven performance targets.

  * Use strong problem‑solving skills to diagnose potential faults accurately.

  * Work collaboratively within a team environment.

Requirements

  * GCSE Grade 4 or above or an equivalent qualification in English

  * Passion for customer service

  * Good problem-solving aptitude

  * Computer literate with previous experience using all Microsoft applications

  * Excellent communication skills

  * Experience supporting engineers or customers within a technical, engineering, heating, electrical or mechanical environment.

  * Experience reading technical manuals, wiring diagrams or installation instructions.

  * Previous telephone-based technical support experience.

Skills

Required Skills

  * GCSE Grade 4 or above in English

  * Customer service

  * Problem-solving

  * Microsoft applications

Nice to Have

  * Knowledge of Boiler or Heat source pumps products

Job Role: Technical Advisor

Location: Belper, Derbyshire

Salary: 28,500

We also have vacancies for administrators, drivers, accountants, FLT drivers, welders, warehouse, IT, sales, CNC machinists, electricians, buyers and marketing staff

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