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Telephone Account Manager

Job Posted: 15 days ago

Salary: £ 32,000 - 32,000 / Annum
Job Type: Permanent
Location: Exeter, Devon

Expire in: 13 days

Job Description

Telephone Account Manager
£32,000 + bonus | Hybrid working – 2 days WFH | Exeter
Are you a natural relationship‑builder who thrives in a collaborative, people‑focused environment? Our client, a respected and award‑winning organisation within the financial services sector, is growing and this is an excellent opportunity to join a forward‑thinking business with a genuine commitment to employee development and customer excellence.
The Role
As Telephone Account Manager, you’ll play a key role in supporting and growing intermediary relationships. You’ll work closely with Key Account Managers to achieve a team target, act as a trusted point of contact, and confidently deliver training via webinars to support product understanding and maximise engagement. This is a newly created role as this team is growing.
Key responsibilities include:
• Managing and developing a portfolio of accounts
• Identifying opportunities to drive growth and following up warm leads
• Supporting events and maintaining regular communication across channels
• Delivering engaging online training sessions
• Building strong internal relationships to ensure a joined‑up customer experience
• Committing to ongoing learning and professional development
What You’ll Bring
• Strong communication and relationship‑building skills
• Experience in an account management or customer‑focused role
• Knowledge of financial services or intermediary markets (advantageous)
• Confident presenter with the ability to organise and prioritise effectively
• IT proficiency, including MS Office and CRM/database systems
What’s in It for You
This organisation offers a supportive, inclusive working culture where well‑being, growth, and recognition genuinely matter. You’ll enjoy a generous and well‑rounded benefits package, including:
• 27 days’ holiday plus bank holidays
• Pension scheme
• Private health insurance and health assessments
• Life assurance
• Holiday trading options
• Employee Assistance Programme
• Paid volunteering days
• Your birthday off
• Continuous learning and development opportunities
If you’re motivated, people‑centric, and excited by the opportunity to make a real impact, we’d love to hear from you. Apply with your CV today

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Looking for your next career move? Join a top company hiring Telephone Account Manager job near me in Exeter, Devon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!