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Temporary Customer Support Executive

Job Posted: 13 days ago

Salary: £ 14.07 - 14.07 / Hour
Job Type: Temporary
Location: Castleford, West Yorkshire

Expire in: 14 days

Job Description

Customer Support Executives - Immediate start

Castleford, WF10 - Short walk from the train station
5-month contract | ASAP start
37 hours per week, Monday-Friday (flexible start/finish times)
£14.07 per hour | Fully on site

About the Role

We're supporting a well-known Housing Association in recruiting Support Executives to join their friendly and supportive Customer Support Team.

In this role, you'll be contacting tenants to confirm details, update their information, and ensure the organisation holds accurate, GDPR-compliant records. You'll also check whether customers still wish to receive services and action updates accordingly.

It's a great opportunity for someone confident on the phone, organised, and looking to join a welcoming team environment.

What You'll Be Doing

Contact tenants by phone or other means to collect information about their household.
Collect information regarding their personal circumstances, medical conditions and any adjustments that they may need us to make when delivering services to them
Accurately record information using a bespoke IT system
Note any queries and escalate and pass over accordingly
Cleanse the internal data baseWhat We're Looking For

Experience in a customer service, call centre, or customer-facing role
Excellent communication and interpersonal skills
Strong attention to detail when recording information
IT Literate - Outlook, Excel and CRM systemsWhy Temp with Office Angels?

Weekly pay - every Friday
* Minimum 28 days annual leave
* A dedicated consultant supporting your journey
* Early access to permanent opportunities
* Free eyecare vouchers
* "Temp of the Month" recognition
* Mobile-friendly timesheets
* Retail discounts & perks
* Access to well-being platforms
* Free LinkedIn Learning courses (Microsoft Office, languages & more)If this sounds like the right fit for you, apply today with your most up-to-date CV!

Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Temporary Customer Support Executive job near me in Castleford, West Yorkshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!