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Tour Operations Executive - Italian Speaking

Job Posted: 12 days ago

Salary: £ 29,000 - 32,000 / Annum
Job Type: Permanent
Location: EH6, Leith, City of Edinburgh

Expire in: 15 days

Job Description

Tour Operations Executive – Italian Speaking
KBM are delighted to be working with a well-established Destination Management Company with offices worldwide. They are looking to welcome a Tour Operations Executive to their team based in Edinburgh.
Key Responsibilities
  * To read and understand in full the technical itinerary received from the BD.
  * To identify the most suitable products for the client to finalize the itinerary with the most suitable services.
  * To ensure that the services are booked, and the correct times are set.
  * To make sure that suppliers’ service confirmations match the contract rates.
  * To negotiate and try to buy under budget where possible.
  * To understand and negotiate terms and conditions with suppliers, to match clients’ needs.
  * To build relationships with all suppliers and ensure that you have excellent knowledge of all key services we offer our clients.
  * To prepare and double check rooming lists and vouchers.
  * To send invoices amendments to clients on time and ensure that all payments are made within time guidelines.
  * To liaise with accounts and make sure that term and conditions for payment are respected both by client and from our part towards suppliers, as per agreements/contracts.
  * To ensure all group files and the operations system are kept in an organized manner and correctly up to date.
  * To participate in any familiarization trips that need to take place to understand product and improve your knowledge.
  * To hold periodically an emergency phone during the weekend, accordingly to your department rota.
Skills and Experience
  * Fluent in Italian.
  * Prior experience within the travel sector and a group operation role.
  * Good knowledge of the UK as a destination.
  * Strong communications and organization skills

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