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Training Manager

Job Posted: 4 days ago

Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: ME19, Kings Hill, Kent

Expire in: 24 days

Job Description

Are you an experienced Training Manager?

Do you have a background devising and delivering bespoke training programmes?

Our client a unique third sector organisation, are looking for an engaging and proactive Training Manager, to join their Central Operations team, to develop and implement a structured learning strategy and capability framework that supports operational excellence, regulatory compliance, and the delivery of high-quality, insight-led services.

Working closely with operational senior leadership, Team Managers, and Central Operations, the Training Manager will translate business needs, operational insights, and regulatory requirements into accessible and impactful learning interventions that drive measurable improvements in performance, productivity, and customer satisfaction.

Key responsibilities will include:

  * Developing and owning a clear Operations learning and capability strategy aligned to customer outcomes, regulatory requirements, and organisational priorities.

  * Designing structured learning pathways, capability frameworks and skills matrices that support progression from onboarding through to advanced expertise.

  * Leading the delivery of engaging, practical and blended training programmes covering operational processes, systems, customer experience behaviours, and compliance requirements.

  * Building onboarding programmes that reduce time‑to‑competency and set colleagues up for confident, consistent performance from day one.

  * Using data, insight, and feedback to measure learning effectiveness and continuously improve capability outcomes across Operations.

The ideal Training Manager will bring substantial Training/Learning and Development experience gained in fast-paced, service-driven, or operational setting. You will also have:

  * A strong track record of designing and delivering end‑to‑end learning strategies and structured learning programmes.

  * Confidence operating in regulated or compliance‑driven settings, translating complex requirements into clear, effective learning.

  * Excellent facilitation, communication, and stakeholder engagement skills, with the credibility to partner with senior leaders.

  * A practical, insight driven approach, using data to evaluate impact and improve learning outcomes.

Based from the Kings Hill Head Quarters, Monday-Friday 9am-5pm, you will receive:

  * Hybrid working, 2-3 office days per week as the role allows

  * 30 days Annual Leave, plus banks Holidays

  * Development and progression opportunities

  * A variety of additional Work and Social Benefits

If you’re passionate about developing people, enhancing capability, and enabling high-quality customer operations, we’d love to hear from you.

Please send your CV to apply or call Phil in the office for more details

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Looking for your next career move? Join a top company hiring Training Manager job near me in ME19, Kings Hill, Kent! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!