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Platinum Travel Recruitment are seeking an experienced Operations & Reservations Consultant to join a fabulous and forward thinking travel company.
This is an exciting opportunity ideal for an experienced travel professional from a tour operator background seeking progression with a dynamic travel company.
Operations & Reservations Consultant - Duties:
* You will sit within the Sales & Service function, working a defined portfolio of trade accounts alongside our clients ground operations.
* Build quotations from current contracted rates for Kenya and Tanzania.
* Produce quotations and itineraries across East Africa.
* Handle passenger names, travel dates, room configurations, dietary and mobility notes, flight times, special requests.
* Offering a cutting edge customer service.
* Build relationships and get to know your accounts and client profile.
* Up selling travel extras such as accommodation upgrades, extra nights, private vehicle, the conservancy over the busy park, the balloon safari, the beach extension to enhance client experience.
* Build and maintain genuine expertise in East African safari product, camps and lodges, conservancies and national parks, seasonality, migration timing, internal air routes and road transfer realities.
* Keep current on entry requirements, health advisories, park fee changes and airline schedules.
* Take part in familiarisation trips, supplier training and product sessions to increase knowledge.
Operations & Reservations Consultant - Essential Requirements:
* Experience in travel sales, tour operating or destination management, with a track record of hitting targets.
* Comfort with reservation systems, quoting tools and spreadsheets, and the appetite to adopt new technology as we invest in it.
* First-hand knowledge of East Africa — Kenya, Tanzania, Uganda and/or Rwanda, through travel or previous employment.
East Africa Operations & Reservations Consultant - Benefits:
* Established and forward thinking travel company in which you can grow your career
* Active investment in systems and tooling to remove admin and let you sell.
* Performance-related incentives
* Familiarisation travel to the destinations you sell.
* Pension
* Career development
* Supportive team
* Plus many more benefits.
Locations ideal for this role includes: Kingsbury, Barnet, Eastcote, Stanmore, Harrow, Ruislip, Pinner, Northolt and WembleyDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Travel Operations & Reservations Executive job near me in Harrow, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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