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Warranty Controller
Job Posted: 5 days ago
Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: West Thurrock
Expire in: 22 days
Job Description
Warranty Controller
Location: Grays
Salary: £30,000 OTE £35,000
Are you an organised, detail-driven professional with a passion for accuracy and automotive excellence?
We’re looking for a Warranty Controller to join our team and play a crucial role in managing warranty claims, ensuring smooth processes, and maximising customer satisfaction.
About the Role
As a Warranty Controller, you’ll be responsible for overseeing the full warranty process—from claim submission to final approval. You’ll ensure all documentation is accurate, compliant, and submitted within required timescales. Working closely with service, parts, and manufacturers, you’ll help maintain strong operational standards while protecting profitability.
Key Responsibilities
Process and submit warranty claims efficiently and accurately
Audit, review, and monitor claims to ensure compliance with manufacturer standards
Maintain up-to-date knowledge of warranty procedures and policies
Liaise with workshop technicians and service teams to gather supporting information
Resolve rejected claims and chase outstanding credits
Produce regular reports on claim status, trends, and recoveries
Ensure all warranty paperwork is filed, tracked, and managed correctlyWhat We’re Looking For
Previous experience as a Warranty Controller or within a dealership/service department
Strong attention to detail with excellent administrative skills
Ability to work under pressure and meet strict deadlines
Good communication skills across all levels
A proactive, problem-solving mindsetWhat’s in It for You?
Competitive salary and bonus structure
Supportive working environment with progression opportunities
Ongoing training and development
Ready to Apply?
If you’re motivated, confident, and ready to become the Warranty Controller who wants to help build a successful department in Grays, we want to hear from you.
All applications will be treated with the utmost confidentiality
MDLOJ
Consultant: Liam Bolton
Octane Recruitment is a specialist Automotive / Motor Trade recruitment agency. We deal with all aspects of the motor trade so if you have experienced then we will be keen to have a chat; everything from Car Dealerships, HGV companies, Fleet companies, manufacturers & independent sitesBefore You Apply
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Looking for your next career move? Join a top company hiring Warranty Controller job near me in West Thurrock! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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