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Weekends Nights Counsellor

Job Posted: 16 days ago

Salary: £ 30,000 - 34,000 / Annum
Job Type: Permanent
Location: Manchester, Greater Manchester

Expire in: 12 days

Job Description

Job Purpose

We are currently recruiting Night Counsellors on behalf of our client, a leading health and wellbeing network. This organisation has positively impacted over 15 million lives and is renowned for its comprehensive Employee Assistance Programme (EAP). The successful candidate will join this industry-leading provider and support employers across the private, public, and non-profit sectors with 24/7 compassionate and caring services. Our client is also recognised as one of the Sunday Times 'Best Places to Work,' making this a fantastic career opportunity.

 This role will be fully remote, a permenant role offering a 3 day week; Friday - Sunday or Saturday - Monday 

Salary: £30K - £34K + £3K Night Allowance 

Main Duties

Providing immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately.
* Providing an efficient and effective telephone counselling service to all callers
* Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk
* Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution 

What you Bring to the Team

EAP experience 
Accredited with the BACP or eligible for the accreditation process
Minimum diploma level 4 in Counselling & minimum of 150 counselling hours
12 months post qualification experience
Registered member of the BACP or equivalent (or COP booked)
Relevant telephone experience
High level of computer literacy (MS Office, Word, Excel and PowerPoint)
High level of organisational ability; ability to work to tight deadlines and targets
Good communication and customer service skills
Experience working withing a target driven environment Employee Benefits:

25 days' holiday, plus bank holidays
Day off on your birthday
Cash plan for you (and your children, if any)
Holidays increase after 2-and 5- years' service
Contractual sick pay
Private medical insurance after 5 years' service 
Pension Plan and Life Insurance 
Pension plan contributions increase after 5- and 7-years' service 
Holiday season bonus after 3 years' service 
Profit share scheme 
Access to Employee Assistance Programme 
Company incentives, access to discount schemes
Paid membership to BACP upon successful completion of probationary period (or equivalent accrediting body)
Support with revalidation and CPD
Funding support with training and development 

If you're ready to make the next step to join this global organisation apply with your cv or reach out 

50357SK

INDMANS

The Portfolio Group are acting on behalf of our client in recruiting for this position

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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