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Welsh Customer Service Officer (L3 Welsh)

Job Posted: 8 days ago

Salary: £ 12.71 - 15 / Hour
Job Type: Contract
Location: LL17, Pengwern, Denbighshire

Expire in: 20 days

Job Description

Welsh Customer Service Officer (L3 Welsh) - North Wales Police – LL17 0HQ
6 +Months Contract
37 Hours per week
Office based

I am currently representing North Wales Police who are offering an initial temporary contract for a period of 6+ months with a view to be extended or offered a permanent position for the right candidate at a rate which is negotiable dependent upon experience.

We are looking for Welsh Customer Service Officer (L3 Welsh) based at Force Control Room - St Asaph, LL17 0HQ

We are looking at 2 intakes:

  * 16th Feb 2026 x 4

  * 30th March 2026 x 4

Rota-
    Week 1, Mon 8am-6pm, Tues 8am-6pm, Wed RD, Thurs 8am-6pm, Fri 8am-6pm
    Week 2, Mon 9am-7pm, Tues 9am-7pm, Wed RD, Thurs 9am-7pm, Fri 9am-7pm

Requirements :

  * You have an NVQ level 3 or equivalent qualification, in Communication/Business/Customer related field, or an equivalent amount of proven relevant experience.

  * You can type around 25 - 30wpm.

  * You have good communication skills together with the ability to work well in a team environment or on your own initiative.

  * You are computer literate to an intermediate level together with windows systems and/or relevant experience.

  * You have the ability to evidence problem solving skills.

  * You have the ability to remain calm in stressful situations.

You have good geographical knowledge of North Wales

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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