Hiring Now: 3rd Line Support Engineer Near You – Apply Today!

Your Next 3rd Line Support Engineer Job Starts Here – Apply Now!

3rd Line Support Engineer

Job Posted: 12 hours ago

Salary: £ 45,000 - 48,000 / Annum
Job Type: Permanent
Location: Cheltenham, ENG, GB

Expire in: a month

Job Description

3rd Line Support Engineer

Location: Cheltenham (Hybrid working)

 Salary: £45,000–£48,000

 Benefits: Competitive salary + hybrid working + progression opportunities

Our client, a leading IT services provider, is hiring a 3rd Line Support Engineer to play a key role in delivering high-level technical support and infrastructure expertise. This role offers the opportunity to work across a diverse client base, resolving complex issues and contributing to ongoing service improvement.

What you’ll do:

Provide 3rd line support across a range of infrastructure technologies

Troubleshoot and resolve complex technical incidents and escalations

Support and maintain servers, networks, and cloud environments

Assist with project delivery, including system upgrades and migrations

Mentor junior engineers and contribute to knowledge sharing

You’ll work closely with service desk teams, infrastructure specialists, and clients to ensure high-quality service delivery and continuous improvement.

What we’re looking for:

Proven experience in a 3rd line support role

Strong knowledge of Microsoft technologies (Windows Server, O365, Azure)

Experience with networking (firewalls, switches, VPNs)

Virtualisation experience (e.g. VMware or Hyper-V)

Strong troubleshooting and problem-solving skills

The ideal candidate will bring a proactive mindset, strong communication skills, and enjoy working in a fast-paced, client-focused environment.

Why join?

Hybrid working model (Cheltenham-based)

Opportunity to work with a broad range of technologies

Supportive and collaborative team environment

Clear opportunities for career progression


Apply now to take the next step in your technical career within a growing IT services team

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring 3rd Line Support Engineer job near me in Cheltenham, ENG, GB! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!