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Account Executive

Job Posted: 21 hours ago

Salary: £ 27,000 - 28,000 / Annum
Job Type: Permanent
Location: North London, London

Expire in: a month

Job Description

OVERVIEW
Our client is looking for an Account Executive who will provide day-to-day support for assigned client accounts, serving as a key contact point for client requests and project coordination. This entry-level, client facing role requires a technology-savvy professional who can deliver responsive service while managing digital signage requirements across the food service, retail, stadium, and events sectors.

SUMMARY
 This established company is based in North London and is a provider of world class digital signage services, for retail and corporate settings, from hospital waiting rooms to coffee shops to football stadia. They provide an end-to-end solution, including hardware and software, installation, maintenance, content creation & management. With the company expanding rapidly, they are offering an exciting opportunity to be part of something special, with great
 career opportunities and progression.

They have a strong reputation for delivering high-quality, high-touch content management services to our diverse customer base. With half of the team dedicated to content and account management, content creation and creative services, they are seeking an Account Executive who will provide day-to-day support for assigned client accounts, serving as a key contact point for client requests and project coordination. This entry-level, client facing role requires a technology-savvy professional who can deliver responsive service while managing digital signage requirements across the food service, retail, stadium, and events sectors.

The successful candidate will contribute to smooth operations while developing expertise in digital display technologies within a growing company.

KEY RESPONSIBILITIES

Serve as a responsive point of contact for assigned client accounts on day-today requests and queries
Respond promptly to client communications via email and phone
Build positive working relationships with client contacts
Maintain regular communication to ensure client satisfaction
Escalate complex issues to team managers when appropriate
Coordinate delivery of digital signage content updates and changes with internal teams
Process requests, and documentation with attention to detail 
Manage data entry and file organization for client accounts
Prepare basic status updates and reports as required
Maintain accurate and up-to-date client records in CRM systems
Ensure content meets technical specifications and brand guidelines
Perform basic quality checks on digital signage content before deployment 

QUALIFICATIONS & EXPERIENCE

Proactive approach to developing new skills
Able to work under pressure & at speed
Attention to detail
Technologically proficient
Strong communication skills - both verbally & electronicallyServices advertised by Gold Group are those of an Agency and/or an Employment Business.
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