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Assistant Centre Manager

Job Posted: a day ago

Salary: £ Competitive
Job Type: Permanent
Location: Ferndown, Dorset

Expire in: a month

Job Description

Centre Assistant / Assistant Centre Manager
Location: [Insert Location]
Salary: DOE + excellent benefits and career development opportunities
Full-Time | Permanent
About the Role
We are looking for a proactive and customer-focused Centre Assistant / Assistant Centre Manager to join a busy serviced office environment.
This is a front-of-house, client-facing role where you will be the face of the centre, delivering excellent service to clients and visitors while helping to maintain a professional and welcoming working environment.
You will work closely with the Centre Manager to support the smooth running of daily operations, client experience, and community activity within the centre.
What You’ll Be Doing
You will act as the first point of contact for clients and visitors, ensuring a high standard of customer service at all times. You will help maintain the presentation of offices, meeting rooms, and communal areas so the centre is always “show ready”.
The role also involves supporting client onboarding and exit processes, managing post and deliveries, restocking refreshments, and assisting with general day-to-day operational tasks.
Alongside this, you will support reporting and administration including updating occupancy records and assisting with CRM data and business rates administration where required. You will also help support events and contribute to building a positive client community.
About You
We are looking for someone with experience in a customer-facing role such as hospitality, front of house, retail, or serviced office environments.
You will be confident communicating with people at all levels and have a natural ability to build strong relationships. You should be highly organised, proactive, and comfortable working in a busy, fast-paced environment where no two days are the same.
A professional approach, attention to detail, and a strong sense of pride in your work are essential. Experience with Microsoft Office and general administration systems is also beneficial.
Key Skills
Customer Service, Front of House, Communication, Organisation, Office Administration, Client Relationship Management, Hospitality Experience, Attention to Detail, Teamwork, Problem Solving, Facilities Support
Why Join Us
This is a great opportunity to join a professional serviced office environment where you will gain exposure to operations, client services, and facilities management.
You will be part of a supportive team and have the opportunity to develop into an Assistant Centre Manager role over time

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