Hiring Now: Customer Service Advisor Near You – Apply Today!

Your Next Customer Service Advisor Job Starts Here – Apply Now!

Customer Service Advisor

Job Posted: 4 hours ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Dorking, Surrey

Expire in: a month

Job Description

Customer Service Advisor

Location: Dorking, Surrey

Salary: Up to £35,000 per annum (DOE) + quarterly team bonus

Hours: Monday to Friday, 8:00am - 5:30pm (30-minute lunch break + 2 x 15 min breaks)

Contract: Permanent, Full-time

We're looking for a Customer Service Advisor to join a busy automotive client in Dorking. This is an exciting opportunity for someone with excellent communication and organisational skills who enjoys delivering first-class service and being the first point of contact for customers.

The Role:

Welcome and liaise with customers bringing vehicles in for repair.
Explain repair estimates and processes clearly and professionally.
Carry out pre- and post-repair checks with customers.
Handle complaints calmly, escalating to the branch manager if required.
Maintain high levels of customer satisfaction throughout the repair journey.
Use IT systems, email, and phone to manage customer interactions effectively.
Work as part of a professional and supportive customer service team. About You:

Previous customer service experience, ideally within the automotive sector.
Strong communication skills, both face-to-face and via phone/email.
Professional, patient, and well presented.
Confident IT user with good organisational skills. What's on Offer:

Up to £35,000 per annum (DOE).
Quarterly team bonus scheme.
31 days holiday (including Bank Holidays).
Company pension scheme.
Free onsite parking. 

Refer a friend and earn up to £500!

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Dorking, Surrey! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!