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Billing Assistant

Job Posted: 11 hours ago

Salary: £ 30,000 - 35,000 / Annum
Job Type: Permanent
Location: Waltham Abbey, Essex

Expire in: a month

Job Description

JOB TITLE

Billing Assistant

SUMMARY

Our client is a fast-growing Managed Service Provider specialising in Managed IT Services, Business Communications and Cyber Security Solutions for organisations across the UK and UAE.
This position has been created within the Finance Team to strengthen the billing process and support client enquiries across the Billing and Accounts functions.

ROLES & RESPONSIBILITIES

Key expectations, roles and responsibilities include:

Managing monthly billing cycles within Xero, Abillity and Tekton billing systems

Assigning rejects and creating tariffs to ensure accurate billing IDs across all customer accounts

Supporting client billing enquiries and responding promptly to resolve issues, disputes or invoice changes

Reviewing supplier charges to ensure cost prices are accurate

Liaising with suppliers regarding any incorrect charges and ensuring appropriate credits are applied

Updating Zoho tickets in a timely manner to provide clients with up-to-date responses and completed actions

Assisting clients with sending Statements of Account and applying Credit Notes within Xero

Demonstrating the organisation's core values of Attitude, Integrity & Perseverance

REQUIREMENTS

Experience with Abillity, Cascade, Tekton, Affinity or other billing systems

Proficiency in Microsoft Outlook, Word, Excel, PowerPoint and CRM systems

Strong problem-solving mindset

Excellent organisational and communication skills

Ability to work both independently and collaboratively

Full UK driving licence

Willingness to travel and work from the office as part of a hybrid arrangement

40 hours per week

25 days annual leave plus bank holidays

Business travel expenses covered

Full training provided

Regular social events

Optional travel opportunities

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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