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Boat Yard Manager
Job Posted: 2 hours ago
Salary: £ 45,000 - 55,000 / Annum
Job Type: Permanent
Location: Helston, Cornwall
Expire in: a month
Job Description
Job Title: Yard Operations Manager
Responsible to:- Managing Director
Responsible for:- Foremen and service delivery staff
Location:- Cornwall based - projects abroad (Europe) as required.
Remuneration:- £45k - £50k plus benefits & performance related bonus
Job description, role and responsibilities:-
The main purpose of this role is to manage and deliver the company’s service offering to our clients in a high quality, timely, effective and profitable manner.
In association with the Managing Director and support staff, these are the essence of our business offering – their smooth and efficient running is critical to the business’s growth ambitions.
Client management responsibilities
This role will require the candidate to:-
Meet clients, inspect their craft, promote the services of the company and underpin their confidence in our activities.
Appraise the client’s requirements and assess the work methods to be deployed, detailing and pricing the same.
Present the solution in a timely, understandable and within brand manner for the clients consideration and subsequent instruction.
Schedule the work through the company systems and instruct departments/staff/contractors to undertake the same. Adjust and communicate the schedule to the meet the work/client requirements.
Monitor the progress against estimated costs through the company systems and communicate this and any modification to specification and prices to the client for additional instruction prior to proceeding.
On conclusion of the work, compile and communicate the final account to the owner for their acceptance.
Staff management responsibilities
This role will require the candidate to:-
Manage all shop floor staff activities through a formal Foreman/staff structure to deliver company and clients expectations.
Ensure staff activities are compliant with the company’s policies and procedures and accordingly manage discipline within these frameworks as required. Ensure quality of service is on a continuously improving basis.
Promote continuous improvement in the staff activities and training providing opportunities with associated support organisations.
Ensure all activities are compliant with company Health and Safety rules and regulations
Corporate management responsibilities
This role will require the candidate to:-
Be responsible for the budgets in the service aspect of the business being met or exceeded to deliver the profitability required.
Constantly review, develop and/or change systems within the company to assist both with the delivery and performance monitoring of the service sector of the company.
Assist with recruitment within the service sector as required.
Contribute to the development of additional services and facilities within the company
Contribute to the business development plans of the company in all aspects.
Contribute to both the promotion and marketing of the company, its brand, reputation and activities.
Represent the business and our values in your general conduct and dealings with all our stakeholders
Functions essential
Good understanding of business strategy and planning
Excellent written, verbal communication and presentation skills
In depth and current knowledge of repair systems in all substrates
Strong project management skills and experience with a track record of managing multiple projects at the same time.
Strong budget management skills and experience with track record of delivery against budget.
Strong IT skills with a particular knowledge of MS Office suite products.
Deep awareness of Health and Safety principals and policies within a similar organisation.
Full driving licence
Functions desirable
* Hands on experience of systems of repair
* RYA Sailing qualifications
* Boat owner
* VHF Qualifications
* Knowledge of the marine market in the local service sector.
* Experience of MS Project
* Track record of customer service skills and or training
* Complimentary marketing skills
Job Types: Full-time, Permanent
Pay: £40,000.00-£55,000.00 per year
Experience:
* Ship & Boat repair and refit: 5 years (required)
Work authorisation:
* United Kingdom (required)
Work Location: In personBefore You Apply
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