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Business Operations Manager

Job Posted: an hour ago

Salary: £ 50,000 - 60,000 / Annum
Job Type: Permanent
Location: Warwick, Warwickshire

Expire in: a month

Job Description

WE Talent are working with a major UK organisation who are seeking an experienced Business Operations Manager to lead a new Central Business Support team. This role is key to driving efficiency, consistency and scalability across sales support services, enabling commercial teams to focus on value-adding activity.

You’ll manage a regionally aligned team, oversee core operational processes, and represent the function in business-wide change and transformation initiatives.

Contract: Full-time, permanent, 4 days on-site with 1 day travel around the UK.

Key Responsibilities

  * Lead, coach and develop a centralised Business Support team.

  * Define and monitor SLAs/KPIs, ensuring high-quality service delivery.

  * Oversee quoting, cost book management and ERP administration.

  * Collaborate with Sales, Transport, Finance and Shared Services to resolve issues and improve processes.

  * Lead continuous improvement, standardisation and digital adoption (PowerBI, SharePoint etc.).

  * Liaise with customers, suppliers and internal stakeholders to support profitability and service excellence.

  * Report on performance trends, risks and operational improvements.

Skills & Experience

  * Strong background in sales operations, business support or operational leadership.

  * Experience with ERP systems.

  * Proven ability to lead centralised or shared service teams.

  * Skilled in reporting, data accuracy, workflow management and process improvement.

  * Confident communicator, able to engage at all levels and across functions.

  * Experience in construction materials or logistics is advantageous but not essential.

Personal Qualities

  * Highly organised, proactive and improvement-focused.

  * Commercially aware and results driven.

  * Resilient, adaptable and collaborative.

Apply now to be considered for this position!

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