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Business Support Assistant

Job Posted: an hour ago

Salary: £ Competitive
Job Type: Contract
Location: Monmouthshire

Expire in: a month

Job Description

Business Support Assistant

Location: County Hall, Usk, NP151GA

Start Date: ASAP                                                

Contract Duration: 5+ Month

Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week                                 

Pay Rate: £13.69 per hour

Job Ref: OR17441

Job Responsibilities

Manage incoming and outgoing correspondence efficiently, including letters, emails, and verbal communications.

Organize and store information correctly, ensuring proper file management.

Handle Data Protection Subject Access requests and requests from the Police.

Perform administrative tasks such as photocopying, scanning, printing, and booking rooms and transport.

Validate and update databases during system transitions.

Schedule meetings, manage diaries, and send invites and minutes.

Maintain supplies and stock control, such as stationery.

Conduct digital file audits to ensure proper documentation.

Set up new starter laptops and link phones according to guidelines.

Record and log equipment and resources as needed.

Handle petty cash and record transactions following procedures.

First point of contact for incoming calls, handle safeguarding referrals, and record contacts accurately.

Build trust through open communication and validate information using appropriate methods.

Troubleshoot issues and support colleagues in gathering customer feedback.

Create and maintain children's records, ensuring compliance with guidelines.

Support and train colleagues on systems and processes.

Assist with recruitment, including arranging interviews.

Support staff development and assist with training.

Person Specifications

Must Have:

Recent and strong admin and IT skills.

Excellent attention to detail.

First-class phone manner and customer service skills.

Team player with a supportive attitude.

Can-do attitude and resilience.

Flexibility to adapt to changing situations.

Access to a car and live within a 30-minute drive of the office.

Nice to Have:

Experience with systems administration.

Knowledge of recruitment processes.

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