Hiring Now: Care Manager Near You – Apply Today!

Your Next Care Manager Job Starts Here – Apply Now!

Care Manager

Job Posted: 4 days ago

Salary: £ 35,000 - 40,000 / Annum
Job Type: Permanent
Location: Redbridge, Greater London

Expire in: 23 days

Job Description

JOB PURPOSE
To have operational responsibility for care and support in at least one of the services within the company and to ensure that services work within contract specifications.
ACOUNTABILITIES AND RESPONSIBILITIES
  1. To share responsibility with the Service Manager for devising service rotas and review them on weekly basis.
  2. To arrange/ attend meetings with stakeholders
  3. To have responsibility for monitoring repairs in the services, to report these repairs to the company handyman and to ensure their satisfactory completion
  4. To ensure support planning and risk assessment within the service is on regular basis and that it’s in line with person-centred principles. To ensure that they are reviewed within agreed timescales.
  5. To ensure that the quality of all relevant paperwork is at the required standards. If not, to ensure that staff gets the required training, mentorship, guidance aiming to improve the quality and the consistency of the documentation.
  6. To ensure that the service/ services comply with Health and Safety and Fire safety regulations. Regular checks and audits to be carried out and evidence of these to be provided.
  7. To ensure that the vulnerable service users are having in place effective and person-centred Personal Emergency Evacuation plans
  8. To have good understanding of the service contract including the number of contracted hours and management of rota time.
  9. To be able to effectively manage complains and deal with each one of them in a positive and transparent way which ensures that lessons learnt result in service improvement.
  10. To manage, supervise and develop staff, working to agreed standards, policies and procedures. To ensure agency staff usage is in line with annual budgets and contracts.
  11. To ensure that the service has enough of flexible (bank) workers which prevents the excessive agency staff usage.
  12. To develop and improve service quality and to carry out announced and unannounced file audits and spot checks.
  13. To carry out regular staff observations and supervisions.
  14. To coordinate daily financial transactions within the service. To spot check and audit residents finances and house Petty cash
  15. To ensure that safeguarding policies and procedures for the protection of children and vulnerable adults are implemented, promoted and managed effectively within the area of responsibility.
  16. To take active part in daily, weekly, monthly , 3 monthly , 6 monthly or annual audits and to ensure that these audits are evidenced by completing the designated audit paper work.
  17. To ensure that monthly key working sessions, residents and staff meetings are taking place and that the quality of the minutes is to the required standards
  18. To ensure the service users are attending to health check appointments- planned, unplanned, annual checks and that the outcome from them is evidenced.
  19. Ensure that the service users are weighed on monthly basis and that the weight charts are monitored for any significant weight fluctuations. Actions to be taken if such fluctuations are observed, i.e book GP appointment
  20. To actively communicate with service users, staff, professionals involved in the care and support of the service users. Ensure good and regular communication is maintained with the families of the service users. Ensure that these are well evidenced.
  21. To be able to represent the company externally including contributing to partnership working with other professional agencies and stakeholders to achieve a high quality service and promote the service externally.
  22. To support service users to deal with any benefit related issues. To be able to support clients to apply for Universal credit and Housing Benefit.
  23. To monitor if the service users are paying towards their weekly service charges and rent and to be able to act promptly in order to ensure that the vulnerable clients don’t build up rent/service charge arrears.
  24. To be able to participate or lead on pre-admission assessments for new potential clients.
  25. To have in place effective recruitment procedures which are in line with the company required procedures/timescale. To ensure that pre-employment screening is strict and robust.
  26. To have in place training matrix which has to be updated at all times. Ensure that all staff have their mandatory training done and refreshed within set timescales or when required.
  27. To have effective medication administration procedures in place and that they are relevant to each service user’s needs.
  28. To participate in “On Call” duties.
  29. To be able to work close with underperforming staff and to be able to develop Personal Improvement Plans developed in a bespoke manner in accordance to each individual and taking under consideration the areas they need improvement
  30. Where appropriate to the structure of the service:
To work shifts, including nights where required.
Implement safe lone working practices.
Medication management that meets regulatory standards and good practice principles.
Person care management in line with regulatory standards and best practice.
Work across one or more services.
Transfer to other services or schemes when there is business need to do so.
TECHNICAL COMPETENCIES
EDUCATION /QUALIFICATIONS
NVQ Level 3 or 5
Relevant management qualifications
KNOWLEDGE/EXPERIENCE
Sound understanding of CQC KLOE
Knowledge of practice issues relating to a range of client groups
MCA and DOLs awareness
Demonstrable and relevant experience of working with people from more than one client group
Working in partnership with relevant stakeholders
Experience in budgeting/ monetary management
Managing/supervising and quality auditing the work of others
Experience in disseminating appropriate information to staff
Experience of delivering medication support
SKILLS/ABILITIES
Good numeracy and literacy skills
Management of care and support planning
Needs and Risk assessments
Good proficiency in using IT
Support skills relevant to the service
Planning and organisational skills
Multitasking skills
Ability to work flexibly
Excellent communication skills
Ability to manage teams
Ability to prioritise
Ability to work under pressure
Ability to deal with incidents and accidents
Ability to manage one or more service with complex needs along or in the absence of the Service Manager
Approachable
Proactive
Creative
PERSONAL ATTRIBUTES
Fitness to carry out function of post which can include manual handling and activities of daily living, i.e cooking, cleaning, shopping, leisure, educational and employment activities
Able to display empathy and respect to the people that we support and involved stakeholders
To act with dignity and integrity and to be a person with strong values
Has a positive “can do” attitude
Works in person-centred manner
Respects people’s individuality and treats people with dignity and respect
Ability to challenge wrong practices and attitudes
Be able to be a Role model and lead by example
OTHER REQUIREMENTS
Car user
Although is a plus that the candidate is a car driver, this role does not require the post holder to hold a full UK driving licence and have access to a vehicle
DBS
The post holder has to have either online registered all clear DBS certificate or to be able to pay for the new DBS application to be done for him/her
Evening and weekends
This role require a level of flexibility as per service needs meaning that the post holder may be required to work evenings and weekends

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Care Manager job near me in Redbridge, Greater London! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!