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CONTRACT MANAGER – Contract Cleaning
Patch: Basingstoke, Farnborough, Bournemouth and Salisbury
Salary: £35,000 + Company Car + Bonus + 35 Days Holiday
Join an Award-Winning Business That Puts People First
We’re a leading national commercial cleaning and associated services provider — and proud winners of the European Cleaning & Hygiene Awards 2025: Best Company to Work For.
Founded in 1986, we’ve grown into a national organisation without losing what matters most: our family values, people-first culture, and commitment to doing the right thing. Our continued success is built on 5 pillars — Employee Investment, Customer Engagement, ESG, Service Excellence and Innovation — and our operations team is at the heart of these.
As we continue to raise the bar, we’re looking for an exceptional Contract Manager to manage a portfolio of accounts in the south.
The Opportunity
We are looking for an experienced Contract Cleaning Manager who wants to assist in managing their own business area including P&L and take direct control of their team, client relationships and results, as well as H&S including COSHH, BICS & IOSH. This is an opportunity to join an international brand that truly values their people and offers career and personal development to all their employees.
What You’ll Be Doing
* Contract/Site Management of cleaning staff
* The Contracts Manager will ensure the cleaning service delivery specification is implemented and adhered to.
* Regular client liaison: plan and implement a visitation programme to monitor cleaning standards and client satisfaction in all contracts, via the Quality Service Level Indicator/ECAT procedure.
* To ensure all client queries and complaints are dealt with in a timely and effective manner.
* To ensure that the financial performance of each contract is being controlled to the budgeted requirements.
* Contracts Managers maximise the level of business done within each contract by identifying additional opportunities for extension to the contract and/or additional work as well as facility services sales.
* To assist the sales team as and when required.
* To ensure adequate supplies are onsite.
* To recruit, induct and train new staff.
* To resolve any disciplinary/ grievance matters in line with company policy and procedure.
* To provide guidance, coaching and training to managers and supervisors.
What We’re Looking For
* Experience in managing multiple commercial cleaning accounts
* Strong management style with experience in recruitment, on-boarding, training and development
* Passionate about people
* Health and Safety qualification or experience in this area
* Client liaison and presentation experience
* Full clean driving licence
The Package
* £35,000 basic salary
* Performance bonus
* 35 days holiday (including bank holidays)
* Company Car or Car Allowance
* Flexible working
Why Join Us?
* Ethical Business, always looking to reduce our environmental impact and our use of the planet’s resources.
* Equal Opportunities Employer who promotes diversity.
* Innovative Approach to the Employee Journey
* A defined purpose-driven set of values helps our employees understand what we stand for and fosters the shared sense of responsibility and family-feel to our businessDo not include the following in your job application, CV, or cover letter:
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Looking for your next career move? Join a top company hiring Cleaning Contract Manager job near me in GU14, Farnborough, Hampshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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