Expire in: 22 days
About the Business
A fantastic opportunity to be a Client Accountant Team Leader for a worldwide property business located in Birmingham City Centre who great flexibility with their hours, while working hybrid with only 2 days in the office a week. In this role you will become the ‘face of accounts’ and drive professional development in your team.
Main Duties:
Clients & Service Delivery
* Deliver accurate, high-quality accounting services within agreed deadlines, KPIs, and SLAs, including service charge year-end processes.
* Produce and present insightful financial reports for clients, property managers, and stakeholders, managing expectations and supporting decision-making.
* Act as the primary accounting contact for clients and Property Managers, handling complex queries, financial analysis, and escalation issues.
* Support Property Accountants as a technical escalation point, ensuring continuity and consistency of service delivery.
* Use data insights to reduce queries, improve automation, and enhance overall client experience.
* Monitor and validate outputs from offshore teams and internal accountants to maintain quality standards.
* Lead onboarding, offboarding, and mobilisation/demobilisation activities for client portfolios, ensuring effective knowledge transfer.
* Identify process issues, conduct root cause analysis, and implement improvements to prevent recurrence and drive performance.
* Manage urgent priorities while proactively reducing reliance on same-day requests.
People & Stakeholder Management
* Build and maintain strong relationships with internal stakeholders, including Property and Facilities Managers.
* Act as a key contact for business unit leads within Surveying Asset Services where required.
* Deliver structured training and ongoing support to Property Accountants in line with agreed development plans.
* Participate in client meetings, contributing to value-added services and continuous improvement initiatives.
Systems & Compliance
* Maintain strong working knowledge of Yardi and ensure full compliance with accounting standards, RICS regulations, and internal procedures.
Location / Office / Culture
The role is hybrid, based in Birmingham City Centre. The company operate from a contemporary office, where you will be spending time with your supportive team and managers 2 days a week. The business is very flexible in its working hours, supporting your personal work-life balance.
What We Are Looking For
The ideal candidate will have:
* Minimum of 3 years in Property Client Accounting role
* Client-facing experience
* Outgoing, confident personality with commercial mindset
* Team management is a benefit & desire to lead a team
* ACCA/ACA/CIMA qualified or qualified by experience are considered
Why Join the business
* Join a global business with great progression opportunity
* Hybrid working with 2 days in the office a week
* Flexible hours
* Supportive team and managers
* Private health care
About Us
We are a local accountancy recruitment specialist. We appreciate that roles are often online for a long period of time. If you want to check if this role is still live or just want more details before applying, call us directly.
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Looking for your next career move? Join a top company hiring Client Accountant – Team Leader job near me in Birmingham, West Midlands (County)! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!
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