Hiring Now: Client Operations Manager Near You – Apply Today!

Your Next Client Operations Manager Job Starts Here – Apply Now!

Client Operations Manager

Job Posted: 2 days ago

Salary: £ 60,000 - 65,000 / Annum
Job Type: Permanent
Location: England

Expire in: a month

Job Description

Client Operations Manager (Building Controls / BMS)
Up to £65,000 + Car / Car Allowance + Excellent Benefits

 What you'll actually be doing and why it matters 

 How often do you get the opportunity to influence the delivery of a Building Management Systems contract covering more than 800 sites across England? 

This is a chance to play a pivotal role in the operational delivery of one of the UK's largest multi-site BMS service portfolios, supporting a nationally significant estate of more than 800 sites stretching from Newcastle to Cornwall
 Working remotely and travelling when required, you'll collaborate with customers, regional delivery teams, remote monitoring specialists and subcontractors across the UK, helping to ensure a consistent, high-quality service across a large and complex estate. You'll become the link between the customer, regional engineering teams, remote monitoring specialists and subcontractors, building trusted relationships that keep service delivery moving forward. Your ability to communicate clearly, coordinate multiple stakeholders and build confidence with customers will be every bit as important as your technical understanding. This is a people-focused operational role within the Building Controls sector, rather than a hands-on engineering position. 

 Why this move could be better 

Many facilities, maintenance and engineering management roles are focused on a single region, contract or portfolio. This opportunity gives you exposure to one of the UK's largest multi-site BMS service contracts, supporting hundreds of sites and working alongside teams throughout the country. You'll gain experience helping to deliver a nationally significant estate while building relationships with stakeholders at every level, from site representatives through to senior customer contacts. If you enjoy bringing people together, building trust and driving service excellence across complex environments, this role offers a scale and breadth of responsibility that is difficult to find elsewhere.
Over 800 sites across England
Regional engineering and service teams throughout the UK
Customer stakeholders at site, operational and strategic levels
Support from remote monitoring and technical specialistsThe scale alone creates opportunities to develop commercially, operationally and professionally that simply don't exist within smaller contracts.   For someone who enjoys relationship building and influencing outcomes across multiple teams, this is the kind of role that can significantly broaden both your experience and professional profile. 

 Essentials 

 We're interested in people who understand how technical service contracts operate and know how to build strong relationships with customers and delivery teams. You may currently work within:
Building Controls / BMS
Facilities Management
Hard FM
Building Services Maintenance
Service Delivery
Contract Management
Technical Facilities ManagementYou'll bring:
Experience managing or supporting large, geographically dispersed property, facilities or engineering portfolios
Strong stakeholder management and customer-facing skills
Excellent communication, organisation and coordination abilities
The ability to build credibility with both technical and non-technical audiences
A customer-first approach and genuine relationship-building skillsPrevious BMS experience would be beneficial, but you do not need to be a controls expert. The successful person is far more likely to be recognised for their communication skills, customer focus and ability to coordinate complex service delivery environments than for deep technical knowledge. 

 The challenge 
Supporting a portfolio of this scale means balancing the needs of hundreds of sites, multiple regional teams and a wide range of customer stakeholders. The people who thrive in this environment enjoy bringing structure to complexity, building productive working relationships and finding practical solutions when priorities change. It's a role that rewards organisation, communication and the ability to influence outcomes across a nationally distributed team. 

 Your development 
 Few roles offer exposure to a BMS estate of this size. You'll gain experience supporting a nationally significant portfolio, working alongside engineering, monitoring, commercial and operational teams across the UK. For somebody currently operating within a regional contract, local authority, FM provider or maintenance organisation, this represents an opportunity to broaden both your operational influence and industry profile within the growing Building Controls sector. 

 Practicalities
Home-based role
National remit
Travel across the UK as required
Salary up to £65,000
£7,297.50 car allowance
Private healthcare
Enhanced pension contribution
25 days holiday, increasing with service
Additional holiday purchase optionsApply Today
 
 If you've managed large multi-site portfolios and enjoy building relationships, influencing outcomes and bringing people together to deliver exceptional service, we'd welcome a confidential conversation.  
 
You must have a Right To Work in the UK - No sponsorship is available 
Please note that, unfortunately, any applicants without the relevant work experience or the Right To Work in the UK will be unsuccessful. 
Crucial People operates as both an Employment Agency and an Employment Business

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Client Operations Manager job near me in England! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!