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Control Tower SAP Key User

Job Posted: 20 days ago

Salary: £ 32,757 - 32,757 / Annum
Job Type: Permanent
Location: Birmingham

Expire in: 8 days

Job Description

Bertelsmann is a media, services and education company that operates in about 50 countries around the world. It includes the broadcaster RTL Group, the trade book publisher Penguin Random House, the magazine publisher Gruner + Jahr, the music company BMG, the service provider Arvato, the Bertelsmann Printing Group, the Bertelsmann Education Group, and Bertelsmann Investments, an international network of funds. The company has 117,000 employees and generated revenues of €17.1 billion in the 2015 financial year. Bertelsmann stands for creativity and entrepreneurship. This combination promotes first-class media content and innovative service solutions that inspire customers around the world

Salary: £32,757.75

Location: Hams Hall
Hours: 40 hours per week, Monday to Friday

The primary role of the SAP Key user is to ensure the customer's requirements are translated and reflected in the SAP system. You’ll be the contact between IT and the operators who support the warehouse with managing import/export/stock and inventory for our customers.  
The role is instrumental in the implementation of new customers by testing the process and continuous improvement.  

Your tasks 
SAP testing – testing customer solutions presented by IT to ensure they work effectively for the customer and the business 
Problem-solve complex issues that arise in the system 
Regular meetings with the customers to understand their requirements to support their needs 
Inventory, cycle counting, and stock control 
Analyse data within the system to identify improvement 
Implement new customers into the warehouse 
Report test matrix 
Collaborate with the SAP team in other countries to ensure alignment 
Support function for the Operators 
Present continuous improvement and process optimisation solutions for each client across the business 
Create and deliver training and development for the SAP Warehouse support team Your profile 
SAP Key user (ERP) experience is essential 
Good PC skills, including, Microsoft packages, and has worked with SAP WMS and Power BI 
Experience in liaising with customers, where you have been involved in problem-solving 
Analytical skills 
Stakeholder management 
What we offer 
25 days annual leave plus 8 bank holidays with the option to purchase up to an additional 5 days 
Pension contribution 
A life assurance policy that pays out 4 x Salary 
Employee Assistance Programme that provides you with confidential support, information, and advice to help you 
Employee Discount Scheme through Benefit Hub 
Free Parking Profile

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Looking for your next career move? Join a top company hiring Control Tower SAP Key User job near me in Birmingham! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!