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Customer Account Executive

Job Posted: 21 days ago

Salary: £ 25,000 - 31,000 / Annum
Job Type: Permanent
Location: Stevenage

Expire in: 6 days

Job Description

Role: Customer Account Executive
 Location: Stevenage
 Salary £25,000 - £32,000 per annum DOE

 About the Role

 We’re looking for a Customer Account Executive to join a growing and dynamic manufacturing business in Stevenage.

 This is a fantastic opportunity for someone with strong customer service and account coordination experience to play a key role in managing customer relationships, supporting sales activity, and ensuring smooth order delivery across the business.

 You’ll act as the main point of contact for customers, working closely with internal teams to deliver an excellent customer experience from enquiry through to delivery.

 Key Responsibilities

Act as the main point of contact for customer accounts, providing ongoing support and communication
Manage and process sales orders, amendments, and updates accurately and efficiently
Prepare and issue customer quotations, including pricing and BOM reviews
Proactively follow up on quotes and track outcomes within the CRM system
Provide customers with order updates, delivery timelines, and material status
Liaise with planning, operations, and sales teams to ensure orders are delivered on time
Attend customer meetings (on-site and off-site) to support relationship development
Support invoicing, delivery notes, and general account administration
Maintain accurate records and ensure all customer data is up to dateWhat We’re Looking For

Previous experience in a customer service, account management, or sales support role
Strong communication skills, both written and verbal
High attention to detail with the ability to manage multiple tasks
Comfortable working in a fast-paced, team-oriented environment
Proficient in Microsoft Office (Excel, Outlook, Teams) Desirable:
Experience within a manufacturing or engineering environment
Familiarity with ERP/CRM systems

Before You Apply

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Bank details.
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Looking for your next career move? Join a top company hiring Customer Account Executive job near me in Stevenage! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!