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Customer Care Coordinator

Job Posted: 7 hours ago

Salary: £ 26,000 - 32,000 / Annum
Job Type: Permanent
Location: BD19, Cleckheaton, Kirklees

Expire in: a month

Job Description

New Homes Customer Care Coordinator
Location: BD19 (Office-based)
Salary: £26,000 – £32,000 DOE
Hours: Monday–Friday

We’re seeking a proactive and organised Customer Care Coordinator to join a successful new homes developer based in the BD19 area. If you’re passionate about delivering excellent customer service and enjoy working in a fast-paced office environment, this role offers a great opportunity to grow within a supportive team.

Key Responsibilities

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    Serve as the primary point of contact for homeowners regarding post-completion queries and reported defects

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    Log, monitor, and manage customer issues from first contact through to resolution

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    Coordinate remedial works by liaising with contractors, site teams, and internal departments

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    Maintain clear, consistent communication with customers and provide timely updates

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    Ensure accurate records are kept in line with company processes

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    Support the wider customer care team with general administrative duties

About You

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    Background in customer service; experience in construction, housing, or property is advantageous

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    Confident, calm communicator with strong interpersonal skills

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    Highly organised with excellent attention to detail

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    Comfortable managing multiple tasks in a busy office setting

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    IT proficient; experience with CRM systems is a plus

What We Offer

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    Competitive salary (£26k–£32k DOE)

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    Monday–Friday working pattern

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    Friendly office environment

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    Opportunities for career progression within a respected residential developer

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Care Coordinator job near me in BD19, Cleckheaton, Kirklees! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!