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Customer Experience Coordinaor

Job Posted: a month ago

Salary: £ 28,000 - 30,000 / Annum
Job Type: Permanent
Location: West Midlands

Expire in: 13 hours

Job Description

Customer Experience Coordinator
An exciting opportunity to join a fast growing company who specialise in private, luxurious travel for owners and their dogs.  As Customer Experience coordinator you will be the first point of contact for clients ensuring their experience is seamless and stress free.

Customer Experience Coordinator Role and Responsibilities

Process new bookings, entering data accurately into all relevant tracking systems and ensure all relevant information has been received from the customer

Review pet health documentation, to identify any discrepancies, ensuring these are rectified before sending to the relevant authorities for approval

Liaise with external pet partners to ensure they have all relevant information and chase up any outstanding documents

Issue Flight Brief and review passenger manifests, ensuring complete accuracy of data to avoid any fines

Customer Experience Coordinator Skills and Experience Required

Although not essential, previous experience in aviation would be advantageous

Exceptional communication skills, written and verbal

Excellent admin and organisational skills and attention to detail

Proven customer service skills, which demonstrate an enthusiasm for delivering high service levels

Ability to multi-task and work under pressure to achieve tight deadlines

Customer Experience Coordinator Key Benefits

Salary £28,000 - £30,000 depending on experience

Working hours 11:00 - 19:00

Supportive team

Please apply online or email (url removed)

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Looking for your next career move? Join a top company hiring Customer Experience Coordinaor job near me in West Midlands! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!