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Customer Experience Manager

Job Posted: 14 days ago

Salary: £ 45,000 - 45,000 / Annum
Job Type: Permanent
Location: Maidenhead

Expire in: 13 days

Job Description

Customer Experience Manager 

Basic Salary £45,000 
34 Days Holiday (Inclusive of Public Holidays)
Pension
Healthcare
Life Insurance
The Role - Customer Experience Manager 

Following continued growth this market-leading organisation now seeks to recruit a Customer Experience Manager. Responsibilities include:

Ensuring that every customer interaction reflects the commitment to service excellence
Driving exceptional customer satisfaction and loyalty
Managing customer complaints
Monitoring key customer metrics, leveraging data analytics and implementing improvements
Your Background - Customer Experience Manager 

To be considered for this role you should be able to demonstrate:

Degree in Business, Marketing, Data Analytics or similar
Experience in customer experience management, service operations or similar
Strong analytical skills with proficiency in data visualisation tools
Familiarity with customer feedback platforms and CRM systems – SalesForce
The Company - Customer Experience Manager 

Medical instrument and device manufacturer
Established over 60 years
Extensive product range and global presence in over 35 countries
Global business with an inclusive and caring culture
This vacancy is being advertised by TRS Consulting. The services advertised by TRS Consulting are those of an employment agency and / or employment business

Before You Apply

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Bank details.
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Date of birth.

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Looking for your next career move? Join a top company hiring Customer Experience Manager job near me in Maidenhead! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!