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Customer Service Administrator

Job Posted: 13 hours ago

Salary: £ 26,500 - 26,500 / Annum
Job Type: Permanent
Location: Andover

Expire in: a month

Job Description

Customer Service Administrator  
 
Pertemps are currently recruiting for a Customer Service Administrator who has a passion for tech to join a leading manufacturing company in Andover.

Responsibilities as a Customer Service Administrator:

Receive incoming calls from customers placing fault or support calls
Recording details on service management system
Provide first line troubleshooting to gather technical information
Manage call responses, telephone support and scheduling engineers service appointments.
Schedule preventive maintenance visits in line with customers needs
Ensure engineers are booked on and off calls
Raise invoices
Maintain and update customer records as required
Requirements:

Strong customer service and administrative experience
Competent Microsoft user
Knowledge / interest in technology
Confident in asking diagnostic questions and providing first line troubleshooting advice
Ability to work on own initiative
Excellent verbal and written communication skills
The Customer Service Administrator Role

Monday – Friday, 8.30am – 5pm or 9am – 5.30pm
Fully office based
£26,500 starting salary
22 days annual leave plus bank holidays
If you are interested in this Customer Service Administrator position, please apply below or contact Jemma at Pertemps

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Andover! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!