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Customer Service Administrator

Job Posted: 8 days ago

Salary: £ 13.45 - 14 / Hour
Job Type: Permanent
Location: Clevedon

Expire in: 19 days

Job Description

Job Title: Customer Service & Sales Support Coordinator

Location: Hybrid (Office-based + Home Working on Fridays and one additional day) 

Hours: Full-Time, 38.5 hours per week (across 4.5 days) 

Salary: £13.45 - £14.00 per hour (£26,926.90 - £28,028 annually, depending on experience)

Are you a proactive individual with a background in customer service or sales? Do you thrive in a dynamic environment where you can make a real difference? Join our client as a Customer Service & Sales Support Coordinator and become a vital part of our collaborative team committed to delivering exceptional customer experiences and business success.

About the Role: 

As a key partner, you'll share in the responsibilities of ownership, supporting the delivery of customer orders, promoting our core values, and contributing to our shared success. You'll work closely with customers and internal teams to ensure seamless order processing, timely deliveries, and excellent service.

Key Responsibilities: 

Sales Support: 

Create and process sales orders, ensuring all customer details meet PO requirements 
Conduct credit checks promptly 
Create part records and BOMs for new requirements 
Acknowledge sales orders swiftly 
Generate work orders for manufactured parts 
Respond promptly to customer requests 
Deliveries:

Coordinate with internal teams and customers to arrange deliveries 
Arrange transportation, considering any special customer needs 
Generate dispatch notes and ensure compliance with H&S and environmental standards (e.g., ADR, DGN’s, export documentation) 
Provide customers with manuals, drawings, test reports, and documentation post-dispatch 
Keep customers informed about delivery statuses and delays 
Purchasing & Administration:

Support basic purchasing tasks, including raising purchase orders and daily procurement activities 
Maintain accurate records of customer requirements 
Adhere to quality, H&S, and environmental procedures at all times 
Contribute to a safe, tidy, and compliant working environment 
Ideal Candidate: 

Experience in customer service and sales, preferably within a related industry 
Proactive, detail-oriented, and customer-focused 
Strong communication and organizational skills 
Adaptable team player with a positive attitude 
Join and be part of a company that values ownership, teamwork, and personal development. Enjoy the benefits of working in a supportive environment where your contribution truly makes a difference.

For more information please call (phone number removed) or email 

INDBRI

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Looking for your next career move? Join a top company hiring Customer Service Administrator job near me in Clevedon! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!