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Customer Service Advisor

Job Posted: 17 hours ago

Salary: £ 13.85 - 13.85 / Hour
Job Type: Contract
Location: Abingdon, Oxfordshire

Expire in: a month

Job Description

Customer Service Advisor - Abingdon - 3 month contract

Peopleforce Recruitment are actively looking for an experienced customer service advisor for one of our long-standing trusted clients in Abingdon. Our client is global pharmaceutical, healthcare leader who offer a fantastic workplace and supportive network.

The customer service advisor is the first point of contact for their customers.

Key Responsibilities

  * Handle customer enquiries via phone, email, and other channels with professionalism and care.

  * Support the 24/7 “Chemist on Call” and emergency call-out services on a shared rota.

  * Process orders, track deliveries, and manage returns.

  * Complete general admin tasks to support service delivery.

  * Work with colleagues to ensure a consistent, high-quality experience.

  * Stay informed about company services, policies, and procedures.

  * Follow all internal and regulatory standards.

  * Take on additional duties as needed to support team goals.

Qualifications & Skills

  * Degree or equivalent work experience.

  * Experience in customer service or a contact centre (preferred).

  * Strong written and verbal communication skills.

  * Comfortable using technology and customer systems (Salesforce/Sage experience is a plus).

  * Able to stay calm and multitask under pressure.

  * Passionate about helping people and solving problems.

  * Good working knowledge of Microsoft Office.

Core Competencies

  * Customer Focused: Always aim to exceed customer expectations.

  * Innovative: Look for ways to improve service and efficiency.

  * Effective Communicator: Deliver clear and timely information.

  * Caring: Support customers and colleagues with empathy.

  * Committed: Help maintain long-term customer trust and satisfaction

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Abingdon, Oxfordshire! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!