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Customer Service Assistant

Job Posted: 21 days ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Partridge Green, West Sussex

Expire in: 7 days

Job Description

A well-established company in the education industry is looking for a Customer Service Administrator to join its team. As a Customer service Administrator you will be processing customer orders, handling enquiries and complaints, and providing general support to the sales department.

Customer Service Administrator responsibilities:

  * Processing orders efficiently and accurately.

  * Responding to customer queries via phone, email, and in person.

  * Ensuring order confirmations are sent to customers.

  * Maintaining the excel spreadsheets

  * Using CRM software.

  * Handling and resolving customer complaints professionally.

  * Identifying and sharing customer feedback to improve products and services.

Skills & experience required:

  * Education: GCSEs & A-Levels (or equivalent).

  * Technical skills: Proficiency in Excel, CRM systems.

  * Experience: At least 2 years’ experience handling customer orders via email/web.

  * A motivated, dynamic, and team-oriented personality.

  * Strong ability to work independently and within a team.

  * Ambitious and eager to progress and develop.

Wild Recruitment Ltd T/A First Recruitment Services is acting as an employment agency in relation to this vacancy

Before You Apply

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Looking for your next career move? Join a top company hiring Customer Service Assistant job near me in Partridge Green, West Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!