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Field Service Engineer - Defence

Job Posted: 2 days ago

Salary: £ 40,000 - 44,000 / Annum
Job Type: Permanent
Location: Horsham

Expire in: a month

Job Description

Field Service Engineer - Defence
 Location: Horsham or Plymouth
 Sector: Defence and security technology
 Salary: £40-44,000 Plus Excellent Benefits/ Overtime
 Regular overseas travel required, sometimes on short notice.

 The purpose of this Field Service Engineer (FSE) role is to provide global field support to customers by ensuring the reliable operation of hardware and software systems, including fire control, electro-optical surveillance, and land/vehicle-based monitoring systems. The role involves installation, configuration, maintenance, troubleshooting, and optimisation of complex systems.

 Key Responsibilities:

Carry out offsite repairs to systems and equipment 
Produce detailed post-visit reports with clear analysis and recommendations 
Install and commission new systems at customer sites 
Provide aftersales support, servicing, and technical assistance 
Conduct strip-down, inspection, repair, and testing of returned equipment 
Support sales activities, including demonstrations and customer trials 
Prepare and maintain demo and trial equipment
Test and evaluate new technologies (e.g. sensors and cameras) alongside engineering and sales teams 
Prepare risk assessments and Safe Systems of Work (SSOW) for installation and commissioning 
Lead Factory Acceptance Testing (FAT) and customer-related activities where required 
Contribute to continuous improvement initiatives within customer support functions

 Skills & Experience

 Essential:

Experience maintaining and repairing complex electro-optical or similar systems within military or comparable civilian environments 
Strong electronics knowledge, including microcontrollers and basic control theory (e.g. servo tuning) 
Understanding of radar, optics, and communications systems 
Proven fault-finding and diagnostic capability on electronic systems 
Solid mechanical and electro-mechanical skills 
Proficiency across electrical, mechanical, PC architecture, and software troubleshooting (including updates and configuration) 
Strong stakeholder management and customer-facing communication skills, with commercial awareness 
Comfortable working in challenging environments (land/sea, heights, heavy equipment) 
Willingness to travel internationally at short notice and work extended hours where required 

Desirable:

Full, clean driving licence (C1 advantageous) 
Knowledge of IT architecture 
Familiarity with military equipment and procedures 
Experience delivering customer training (maintenance and operations) 
Previous eligibility for UK Security Clearance

Personal Attributes:

Highly organised, self-motivated, and able to work to tight deadlines 
Able to work independently and take initiative 
Flexible, diligent, and conscientious approach 
Strong communication and interpersonal skills 
Resilient and adaptable mindset 
Commitment to continuous professional developmentWork-Life Balance:

37.5-hour working week 
Early finish on Fridays 
28 days annual leave plus Christmas closure 
Holiday purchase schemeBenefits:

Pension with matched contributions up to 5% 
Income protection 
Employee Assistance Programme (including GP access, mental health support, physio, and second opinions) 
Life assurance and bereavement support 
Share incentive and savings schemes 
Electric vehicle salary sacrifice scheme 
Wellbeing initiatives and employee engagement activities 
Gym membership discounts 
Employee rewards and discount platform 
Referral bonus scheme 
Ongoing learning and development opportunities 
Free onsite parkingSecurity Clearance:

 This role requires eligibility for UK Security Clearance. Successful candidates must provide proof of identity, employment history, right to work in the UK, and typically demonstrate a minimum of five years’ UK residency

Before You Apply

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